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ServiceNow Devloper

Salary undisclosed

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Key Points:
  • This can be a contact, contract to hire, or FTE direct hire
  • FTE salary roughly $120k annually (if contract, rate if open and negotiable)
  • This role is 100% remote
  • MUST be US based and able to work full-time without sponsorship

ServiceNow Developer

Purpose: This role is responsible for supporting the ServiceNow implementation, providing platform support, handling system integrations, and implementing changes and requests.

Responsibilities:

  • Ensure platform stability and performance, including app/plugin installation, updates, and semi-annual upgrades.
  • Collaborate with Administrators and End Users to troubleshoot and resolve support issues.
  • Contribute to the application roadmap, assisting with design, coding, and troubleshooting.
  • Gather and define business, functional, and technical requirements with internal/external users.
  • Mentor Administrators and End Users through training and documentation.
  • Provide data, reporting, and analytics for business operations and metrics.

Skills and Experience:

  • Direct experience with ServiceNow ITSM, CMDB, SPM.
  • Familiarity with domain-separated instances preferred.
  • ServiceNow certifications:
    • CAS (Required)
    • CAD (Preferred)
  • Knowledge of Script Includes, Business Rules, Workflows, Flow Designer, Service Catalog, and integrations with third-party platforms.
  • JavaScript required; HTML, AngularJS, and API management experience (REST, SOAP) a plus.
  • Experience in Agile/Scrum and project management is beneficial.

Professional Qualifications:

  • Bachelor s degree in Computer Science, MIS, or equivalent.
  • 2+ years of hands-on ServiceNow experience.
  • Strong communication, organizational skills, and ability to handle multiple projects.
  • ITIL/Knowledge Management experience preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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