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SOAR Support Engineer

  • Full Time, onsite
  • Third Eye Consulting Services & Solutions LLC.
  • Remote, United States of America
Salary undisclosed

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Position: SOAR Support Engineer
Location: Atlanta, GA/Charlotte, NC(remote)
Duration: Long term

Job Description:

  • Resolve complex problems spanning multiple applications to drive improvements across the SOAR platform; lead efforts with significant business implications, participate in planning and priority estimates, and advise Software Engineers, Infrastructure Engineers, Application and Platform owners, and Cyber Teammates on SOAR solutions.
  • Educate others on current architectural standards and guidelines to drive efficiency when leading the design efforts of complex business and enterprise software solutions.
  • Build and troubleshoot SOAR Infrastructure and associated data feeds in a Linux environment.
  • Perform health checks of the SOAR environment, troubleshoot, and restore service.
  • Support OS teams with monthly server patching for SOAR components.
  • Perform SOAR platform upgrades on SOAR components.
  • Troubleshoot existing feeds that are no longer collecting data (quiet source monitoring).
  • Interact with the SOAR user base for the development, management, and tuning of SOAR dashboards, knowledge objects, ad-hoc/scheduled workflows, and alerts.
  • Lead data onboarding requirement discussions with consumers of the SOAR platform to determine scope and feasibility.
  • Interpret and apply new technical and system capabilities as needed to provide updates, enhancements, and modifications to an existing SOAR environment.
  • Integrate data streams and feeds from network, infrastructure services, mission-critical/business applications into the SOAR platform using various connectors and APIs.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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