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Jobs or company...

SAP AMS LEAD / SAP Support Lead

Salary undisclosed

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Dice
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Simplified

Title: SAP AMS lead / SAP Support Lead

Location: 90% remote | 10% travel to Vancouver, BC, Canada

(Not strict travel; based on need basis only) expenses would be paid.

Target start date: 11/4

Modules: SD FI LE MM/IM CAR EWM Basis/Security ABAP

Position Overview:

We are seeking a dynamic and experienced SAP AMS Lead / SAP Support Lead to oversee our SAP support operations. The ideal candidate will have extensive experience in SAP modules, including SD, FI, LE, MM/IM, CAR, EWM, Basis, Security, and ABAP. This role requires strong leadership skills, the ability to manage a team of support professionals, and the expertise to ensure optimal performance and functionality of SAP systems.

Key Responsibilities:

  • Team Leadership: Manage and mentor a team of SAP support analysts, ensuring high-quality support and continuous development.
  • Incident Management: Oversee the resolution of incidents and service requests related to SAP modules, ensuring timely responses and effective solutions.
  • System Monitoring: Monitor SAP systems for performance and availability, proactively identifying and addressing potential issues.
  • Module Expertise: Provide expert guidance in SAP SD, FI, LE, MM/IM, CAR, EWM, Basis, Security, and ABAP, ensuring best practices are followed.
  • Change Management: Coordinate and manage change requests, ensuring proper testing and documentation.
  • Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical requirements.
  • Documentation: Maintain comprehensive documentation for processes, procedures, and system configurations.
  • Continuous Improvement: Identify opportunities for process improvements and enhancements within the SAP environment.
  • Training: Provide training and support to end-users, enhancing their understanding of SAP functionalities.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 7+ years of experience in SAP support and maintenance roles.
  • Strong knowledge of SAP modules: SD, FI, LE, MM/IM, CAR, EWM, Basis, Security, and ABAP.
  • Proven experience in team management and leadership.
  • Excellent problem-solving skills and ability to work under pressure.
  • Strong communication and interpersonal skills.
  • SAP certification(s) in relevant modules is a plus.

Preferred Skills:

  • Experience with SAP HANA and S/4HANA.
  • Familiarity with Agile methodologies.
  • Knowledge of integration with non-SAP systems.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A collaborative and innovative work environment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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