Virtual Research & Scheduling Assistant - Entry Level
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Job Title: Virtual Research & Scheduling Assistant - Entry Level
Company:Serene Wellness Retreats
Location: Remote
Key Responsibilities:
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Company:Serene Wellness Retreats
Location: Remote
Key Responsibilities:
- Greeting and Welcoming:Welcome clients, visitors, and guests with a warm and friendly demeanor, providing assistance and guidance as needed
- Answering Inquiries:Respond to phone calls, emails, and in-person inquiries promptly and professionally, providing accurate information about our services and offerings
- Appointment Scheduling:Schedule appointments, meetings, and consultations for clients and team members, coordinating calendars and ensuring optimal timing
- Check-In and Check-Out:Check in clients for appointments and meetings, ensuring all necessary paperwork and documentation are completed accurately. Assist with check-out procedures as needed
- Administrative Support:Provide administrative assistance to various departments, including filing, data entry, and document preparation
- Office Management:Maintain a clean, organized, and welcoming reception area, ensuring supplies are stocked and equipment is functioning properly
- Client Communication:Serve as a primary point of contact for client inquiries and concerns, liaising with internal teams to ensure timely resolution
- Security and Access Control:Monitor access to the premises, ensuring the security and safety of our staff and visitors
- Mail and Package Handling:Receive and distribute mail and packages, ensuring they reach the appropriate recipients in a timely manner
- Ad Hoc Tasks:Assist with special projects and tasks as assigned by management, demonstrating flexibility and adaptability to meet evolving business needs
- Previous experience in a customer service or receptionist role, preferably in the travel or hospitality industry
- Excellent communication and interpersonal skills, with a professional and courteous demeanor
- Strong organizational skills and attention to detail, with the ability to multitask and prioritize effectively
- Proficiency in Microsoft Office Suite and other relevant software applications
- Ability to remain calm and composed in fast-paced and high-pressure situations
- A positive attitude and a genuine passion for providing exceptional service to clients and visitors
- Competitive pay and benefits package
- Opportunities for professional growth and development within a dynamic and growing company
- Access to exclusive travel perks and discounts
- A supportive and inclusive work environment with a focus on work-life balance
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