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Workplace & Team Member Experience Manager

Salary undisclosed

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Why project44?

At project44, we’re on a mission—to make supply chains work.

We revolutionize supply chains with our High-Velocity Supply Chain Platform. As the connective tissue of the supply chain, project44 optimizes global product movement, delivering unparalleled resiliency, sustainability, and value for our customers. We operate the world's most trusted end-to-end visibility platform, tracking over 1 billion shipments annually for 1,300 leading brands across industries including manufacturing, automotive, retail, life sciences, food & beverage, and oil, chemical & gas. Our High-Velocity platform eliminates supply chain friction, enabling sophisticated inventory control, exceptional customer experience, and predictive analytics through machine learning and automation.

About The Role

The Workplace and Team Member Experience Manager is a crucial role focused on creating an engaging and efficient workplace environment at Project44. This role combines facilities operations with a focus on employee experience, requiring hands-on management of daily office activities, front desk operations, and event coordination. This Chicago-based position requires full-time in-office attendance and brings a proactive approach to workplace administration.

Key Responsibilities

  • Manage the leasing office, including handling maintenance requests and liaising with building management to ensure a well-maintained office environment.
  • Oversee front desk operations, acting as the first point of contact for employees, visitors, and external vendors.
  • Manage outsourced kitchen providers to ensure seamless daily operations.
  • Coordinate and assist with internal office safety protocols, working with legal teams to ensure compliance with regulations.
  • Support event planning and coordination for internal company events, ensuring a smooth and enjoyable experience for all employees.
  • Take on light project management responsibilities, ensuring timelines are met and objectives are achieved.
  • Champion a positive, resilient, and savvy approach to problem-solving and workplace improvements, fostering a supportive atmosphere.
  • Serve as a culture ambassador, bringing energy and enthusiasm to daily operations and interactions with employees.

Qualifications

  • 5+ years of relevant experience in office administration, facilities management, or workplace experience roles.
  • Strong organizational skills with a keen eye for detail and the ability to manage multiple tasks.
  • Proven track record of managing workplace safety, legal compliance, and working with vendors.
  • Excellent communication skills, with a positive attitude.
  • Resilience and problem-solving capabilities, particularly in a fast-paced environment.
  • Experience in light project management and event planning is a plus.

Diversity & Inclusion

At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day.

We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable, and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture.

project44 is an equal-opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!

For any accommodation needed during the hiring process, please email [email protected] . Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

More About Project44

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continue to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we have created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.