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Desktop/Tech support- ONSITE

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Job Description

Job Description
Job Posting Title: Desktop/Tech Support (100% onsite)

100% onsite M-F 9am-5:30pm
Location: Madison, NJ
Duration: 3 Months contract to perm
Local Candidates required
W2- Candidates authorized to work for any employer; cannot sponsor

Most Important Skillset/Key Items:
Presents well
Ability to deal with Executives
Ability to provide VIP White glove service
Great communication skills
Great Follow up
Onsite (not hybrid or remote) at Corporate Headquarters between 9 and 5:30pm
Works well independently as well as in a team setting
Flexible and able to readjust due to changing priorities in an Executive environment.
MAC Computer skills
Microsoft Office 365
Overall Job Description:
Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.
Configures workstations for new users and upgrades existing equipment and software.
Sets up and maintains network and telecommunication systems.
Troubleshoots LAN, server and connectivity issues.
Utilizes ticketing system, when necessary.
Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.
Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
Experience: Relies on extensive experience to plan and accomplish tasks
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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