Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Senior Customer Service Operations Manager

Salary undisclosed

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Sienna Charles curates and designs the ultimate ultra-luxury travel & lifestyle experiences, exclusively for our discerning members. With unparalleled taste & expertise in all aspects of luxury, our Black Book encompasses the finest experiences money can buy. Our success lies in Jaclyn Sienna India’s rigorous travels unearthing the sublime, coupled with her insight into the complex needs of ultra-high net worth, informing our personalized approach.

Position Overview:

We are looking for a Client Relations Manager to oversee our team of agents, ensuring exceptional service delivery while managing vendor relationships effectively. This role is essential in providing a white-glove service experience, bridging the gap between clients and vendors, and maintaining smooth operations across various regions.

Key Responsibilities:

  • Oversee and support a team of agents, ensuring they consistently deliver outstanding service to clients and manage vendor relationships effectively.
  • Operate on a dual platform, facilitating communication and collaboration between vendors and clients to ensure a seamless experience.
  • Uphold and enhance the standard of a white-glove service experience for all clients, ensuring their needs are met with the utmost care and attention.
  • Demonstrate strong technical abilities and leadership in handling escalations and resolving issues efficiently.
  • Maintain organization and a sense of urgency amid numerous moving parts, ensuring all aspects of operations run smoothly.
  • Guide agents in prioritizing tasks and managing their workflows effectively to meet client expectations and deadlines.
  • Develop and implement a structured training program for agents, designed to take approximately three months to complete.
  • Work with a team based in the Philippines (Manila) while supporting operations in Ireland and Brazil, fostering collaboration across regions.
  • Documentation and SOPs: Develop and maintain a comprehensive set of standard operating procedures (SOPs) and documentation to ensure consistency and efficiency in operations.

Qualifications:

  • Proven experience in client relations or a similar role, preferably in a service-oriented environment.
  • Strong leadership skills with a focus on team development and support.
  • Excellent technical abilities, with experience in problem-solving and handling escalations.
  • Ability to maintain organization and urgency in a fast-paced setting.
  • Experience working with remote teams and managing operations across different regions.
  • Commitment to delivering a high standard of service and creating a positive client experience.
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