Microsoft 365 Systems Engineer - Onsite

Position Overview:

• The role combines systems engineering and general IT responsibilities, including administering Microsoft 365 and Teams environments, addressing security vulnerabilities, and providing day-to-day IT support.

Key Responsibilities:

• Administer and support Microsoft 365, including Exchange Online, SharePoint, Teams, and Teams Phone.
• Review, assess, and remediate security vulnerabilities identified by our security tools, including patching and updating end-user devices.
• Assist in configuring and managing Intune for device management, ensuring company devices meet security and compliance standards.
• Respond to and resolve user support tickets related to hardware, software, and account management.
• Set up and configure PCs and peripherals for employees in the office.
• Perform basic troubleshooting of IT issues, escalating to senior engineers when necessary.
• Provide general IT support and contribute to maintaining IT documentation and asset tracking.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Knowledge of Microsoft 365, Teams, Exchange Online, SharePoint, and Teams Phone.
• Familiarity with Intune for device management and IT security principles, patch management, and vulnerability remediation.
• Strong interest in learning IT systems administration and cloud services.
• Excellent troubleshooting and problem-solving skills.
• Ability to work collaboratively in a team environment and manage time effectively.
• Good communication and interpersonal skills.
• Relevant certifications are a plus, such as:
• Microsoft Certified: Azure Fundamentals
• Microsoft 365 Certified: Fundamentals

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