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Jobs or company...

Sr. ServiceNow Implementation Lead

  • Full Time, onsite
  • eStaff LLC
  • HybridMust work 2 days/wk on-site as determined by the client, United States of America
Salary undisclosed

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Dice
Original
Simplified

We are seeking an experienced Sr. ServiceNow Implementation Lead for a Hybrid assignment with our Sacramento, California based team. This role requires multiple days/wk on-site as determined by the client. (Must live within 90 miles of Sacramento)

Role Overview:
As a Sr. ServiceNow Implementation Lead, you will lead the design and implementation of complex enterprise-wide applications, oversee architecture teams, and serve as the primary technical expert for our enterprise solutions. This senior-level position requires a blend of technical expertise, strategic thinking, and leadership skills.

Key Skills:
ServiceNow implementation and customization
Solution design and integration
Team leadership and mentoring
Strategic consulting
Client relationship management
Cloud technologies
System security and performance optimization
Presentations and executive communications

Key Responsibilities:

Lead and execute complex ServiceNow implementations and enterprise application integrations for the client
Develop architecture blueprints and roadmaps with ServiceNow as a central component
Oversee and mentor teams of IT professionals, ensuring high-quality deliverables
Provide strategic consulting on enterprise architecture best practices and governance
Drive client satisfaction through effective communication and solution delivery
Identify and propose process improvements, automation opportunities, and new technologies
Engage with client executives to drive value-based solution discussions
Contribute to business development efforts and proposal creation
Demonstrate thought leadership in enterprise architecture and systems integration
Perform technology evaluations and recommend appropriate solutions
Mentor and educate team members on best practices and industry standards

Required Qualifications:
10+ years of experience in enterprise IT systems, with at least 5 years focus on enterprise architecture 5+ years of hands-on experience with ServiceNow implementation and customization
Expert-level proficiency in ServiceNow modules such as ITSM, ITOM, and ITBM
Demonstrated ability to design and implement scalable, resilient enterprise solutions using ServiceNow and industry best practices
Experience in integrating ServiceNow with other enterprise applications and data sources
5+ years in consulting or senior leadership roles
Strong executive presentation and communication skills
Expertise in system security, performance optimization, and disaster recovery planning within ServiceNow environments
2+ years hands-on experience with cloud technologies (e.g., AWS, Azure, Google Cloud) and their integration with ServiceNow
Experience with ServiceNow's low-code/no-code development capabilities
Familiarity with ServiceNow's AI and machine learning features

Preferred Qualifications:
ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer)
Enterprise architecture
Experience in financial services, healthcare, or public sector domains

Experience in financial services, healthcare, or public sector domains
Relevant industry certifications (e.g., TOGAF, AWS Certified Solutions Architect, Azure Solutions Architect)
Master's degree in Computer Science, Information Systems, or related field
Multi-domain project experience solving complex enterprise challenges with ServiceNow as a key component
Proven consulting experience with a focus on client engagement in ServiceNow projects
Familiarity with AWS, Azure, Google Cloud and/or Oracle Cloud Architecture Frameworks, Best Practices and Design Patterns
Experience in multi-cloud architecture and hybrid cloud solutions involving ServiceNow
Knowledge of cloud cost optimization strategies and FinOps principles in relation to ServiceNow implementations

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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