Training Management and Performance Assurance Specialist

Requisition Id 13965

Overview:

We are seeking a Training Management and Performance Assurance Specialist who will focus on supporting the Training Management and Performance Assurance team, within the Office of Technical Training. As a part of our team you will participate in all phases of the Systematic Approach to Training (SAT) including Analysis, Design, Development, Implementation, and Evaluation (ADDIE). This position will have a special focus on analysis by performing job/task analysis and evaluation by performing training assessments. This position resides in the Office of Technical Training in ESH&Q Directorate at Oak Ridge National Laboratory (ORNL).

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an extraordinary 80-year history of solving the nation's biggest problems. We have a dedicated and creative staff of over 6,000 people! Our vision for diversity, equity, inclusion, and accessibility (DEIA) is to cultivate an environment and practices that foster diversity in ideas and in the people across the organization, as well as to ensure ORNL is recognized as a workplace of choice. These elements are critical for enabling the execution of ORNL's broader mission to accelerate scientific discoveries and their translation into energy, environment, and security solutions for the nation.

Major Duties/Responsibilities:

• Lead/facilitate job and task analyses with subject matter experts for new and current training programs. Conduct analyses in accordance with Standards-Based Management System procedures and DOE Training Program Handbook: A Systematic Approach to Training.
• Participate as a training assessment team member for Level 3 (how trainees apply recent training) and comprehensive training assessments. Assessment responsibilities include conducting observations of in the field work activities.
• Aids in troubleshooting emergent training related issues. May participate in issue management process (root cause/apparent cause) representing the Office of Technical Training.
• Participate in the student feedback program to identify and resolve issues discovered by trainees.
• Collaborate with Subject Matter Experts, Office of Technical Training staff, and site learners to resolve training issues.
• Analyze ORNL indicators for performance gaps that may have training solutions.
• Develop and maintain training department performance indicators.
• Conduct training observations to evaluate trainer performance.
• Periodically conduct reviews on lesson plans, practical exercises, exams, and web-based training material. Update training materials if required.
• Conduct periodic reviews and revisions to Standards-Based Management System (SBMS) Management System Description: Training & Qualification procedures.
• Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace - in how we treat one another, work together, and measure success.

Basic Qualifications:

• A BS degree in a technical field, training and development, or a related discipline.
• A minimum of five years of relevant experience working in a training program using a Systematic Approach to Training (SAT). Similar training programs include commercial nuclear power, DOE, DOD, and the armed services process Instructional Systems Development (ISD).
• Intermediate computer skills with demonstrated working knowledge of Microsoft Office, including Word, Excel, Outlook, and PowerPoint are required.
• The incumbent must possess the ability to coach others on the use of the ADDIE process and interface effectively with all management levels within the ORNL site.

Preferred Qualifications:

• A degree in Instructional Design.
• Experience in evaluating training programs against the ADDIE process.
• Experienced as a line supervisor such as hoisting and rigging, electrical, mechanical, or radiological protection.
• Qualified instructor from a formal training program. Example programs include commercial nuclear power, DOE, DOD, and the armed services process Instructional Systems Development (ISD).

Special Requirements:

• Physical Requirements: Work involves various moderate physical requirements for observing work in the field. Activities include long periods of standing and walking in the out door environment, transversing up and down stairs, and wearing appropriate personal protective equipment to observe work.
• Export control, no clearance: This position requires access to technology that is subject to export control requirements. Successful candidates must be qualified for such access without an export control license.
• Visa Sponsorship: Visa sponsorship is not available for this position.

Benefits at ORNL:

ORNL offers competitive pay and benefits programs to attract and retain talented people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: .

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.

Nearest Major Market: Knoxville

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