ONSITE Opportunity for an IT support for the PennDOT Harrisburg PA.
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Job Description
We have an on-site opportunity for IT support for the PennDOT Harrisburg, PA, for a long-term project. I am forwarding the JD for your reference. Kindly review it and let me know if you would be interested in this opportunity.
JD:
PennDOT - PS3 A4 SC3 (Workstation Specialist, District 7) (749920)
PennDOT Harrisburg, PA
Rate: $28 on W2 hourly (No benefits) or $30 on 1099/C2C or USD 45K plus benefits
Work Hrs: 40 per week.
***This requisition requires only a virtual interview via Teams with video-enabled.***
***Client would prefer candidates local to the Harrisburg, PA Area.***
***This requisition's current PO is funded through 6/30/25, so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/25-6/30/26.***
***Start date for this position is as soon as possible.***
***Do not resubmit candidates from previously released req #s 695925, 705836, 717510, 724827 & 728192.***
This team member will report daily 100% onsite to the 4th floor of The Keystone Building (located at 400 North Street, Harrisburg, PA 17120).
There is metered, on-street/parallel parking in front of and around the building. PennDOT is not responsible for parking costs. The work hours for this position will be 8 AM 4:30 PM ; half hour lunch hour can be taken anytime between 11 AM 12:30 PM.
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- Dress Code: Business/Casual. No shorts, flip flops, graphic t-shirts, etc.. Khakis, jeans, polos, casual athletic shoes are okay.
Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC s that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.
Essential Responsibilities
Monitor incident queues for issues and take ownership and assist customers as required
Keep all support tickets up to date and well documented
As required, provided documentation on issue resolution for other teams
Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.
Required / Desired Skills
Skill
Required / Desired
Amount
of Experience
Deploying PC s and providing support to end users in a large enterprise environment (1,000 PC s +).Required3Years
Develop, test, maintain PC images.Required3Years
Experience supporting PC s in a large domain environment.Required3Years
Install and configure PC hardware and peripherals.Required3Years
Repair PC s by replacing hard drives, motherboards, memory, etc.Required3Years
Experience with security, disk encryption, and anti-virus products on Microsoft Windows PC s, laptops, and Apple OSx MAC s.Required3Years
Knowledge of Active Directory and experience troubleshooting GPO s and name resolution.Required3Years
Experience with managing profiles and certificates on Microsoft Windows PC s, laptops, and Apple OSx MAC s.Required3Years
Experience supporting Microsoft Windows PC s, laptops, and Apple OSx MAC s using remote tools (SCCM remote, RDP, ARD)Required2Years
Application Support for MS Office 365 on Microsoft Windows PC s, laptops, and Apple OSx MAC s.Required2Years
Experience integrating Macintosh systems into an Active Directory Domain environment.Required1Years
Scripting with VBS and PowerShellHighly desired2Years
Configuration Management Console queries and reporting.Highly desired2Years
SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize.Highly desired2Years
Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT).Highly desired2Years
Microsoft Certification.Highly desired2Years
Able to communicate in a clear manner.Desired
Change oriented improve processes and confront difficult circumstances in creative ways.Desired
Demonstrated customer focus; building strong customer relationships.Desired
Effectively evaluate information to make correct decisions.Desired
Strong problem solving skills, able to narrow scope of problems, eliminate irrelevant information.Desired
Strong team player collaborate with others, be open to other ways of doing things.Desired
Interested in emerging technologies demonstrated through training and attending technical events.Desired
Questions
Description
Question 2Client would prefer candidates local to the Harrisburg, PA Area. Do you understand?
Question 3If you elect to, please provide your candidate's e-mail address and phone number under Summary of Qualifications (seen in the Details tab). This should never be in the resume. Did you do that?
Question 4Resume wise, please do not include filler material (e.g. describing a company's core capabilities/description). Please only include relevant info (e.g. what was done at the job/project). Is this reflected in the resume?
Question 5Inaccurate responses to the skills above will result in your company being omitted from future PennDOT requisitions. The skills (and applicable experience) must also be explicitly referenced in the candidate resume. Have you confirmed that the responses to the skills above are accurate and reflect the actual experience the candidate possesses?
Question 6This position is 40 hours per week. Is that understood?
Question 7Where does your candidate currently reside (e.g. city, state)?
Question 8Do you understand, and will abide by, the provision in your subcontract with OST that it is PROHIBITED for government equipment to be taken or used outside of the United States by your contractors? The consequences of this occurring can and will result in repercussions to you, the prime vendor, regardless if the candidate works for a sub-vendor of