Customer Service Representative (CSR) - ASAP

Customer Service Representative (CSR) Full-Time Opportunity

Are you passionate about helping others and providing exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you!

Position: Customer Service Representative (Full-Time)
Employment Type: Full-Time

Why Work With Us?

• Career Growth Opportunities: We believe in promoting from within and providing our employees with the training and resources they need to succeed.
• Work-Life Balance: Generous paid time off, including vacation days, sick leave, and paid holidays.
• Supportive Environment: Be part of a team that values collaboration, communication, and mutual support.

Key Responsibilities:

• Provide exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
• Handle customer complaints with patience and empathy, ensuring customer satisfaction.
• Process orders, forms, applications, and requests accurately and efficiently.
• Maintain and update customer records in our database.
• Work collaboratively with other team members to meet and exceed customer expectations.
• Meet or exceed performance targets, including customer satisfaction scores and response times.

Requirements:

• Previous customer service experience is preferred, but we are willing to train the right candidates.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving skills and a positive attitude.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• High school diploma or equivalent; additional education or certifications in customer service is a plus.

How to Apply:

If you are ready to take your career to the next level and join a team that values your contribution, we want to hear from you! Apply now by submitting your resume and a brief cover letter explaining why you would be a great fit for this role.

At PHL Acquisitions, we understand the power of customer acquisition and its ability to create meaningful connections between brands and consumers. Our team of talented strategists, analysts, and marketers collaborate to develop unique and immersive campaigns that resonate with audiences on a deeper level. From interactive events and targeted outreach to personalized marketing and viral campaigns, we push the boundaries of traditional customer acquisition to create unforgettable brand experiences.