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Client Support Specialist - Printing & Embroidery
Salary undisclosed
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Job Description
Job Description Company Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by Quoting Jobs, providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
We have been in business for over 25 years. Every year we continuously grow and expand. Over the last year and half we have almost doubled in size and are looking for motivated employees to grow along with us.
Company Description
We have been in business for over 25 years. Every year we continuously grow and expand. Over the last year and half we have almost doubled in size and are looking for motivated employees to grow along with us.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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