CRM Integration Architect
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Company: State of WI - MILWCNTY
Job Title: CRM Integration Architect
NO CPT/H1
Full remote
Job Desc:
The department seeks a skilled Salesforce Implementation Specialist to lead and support the integration, configuration, and optimization of Salesforce solutions tailored for additional operations. The specialist will collaborate with the technical team to implement Salesforce CRM functionalities that streamline workflows, improve data management, and enhance public services. The ideal candidate will have deep experience in Salesforce platform deployment, customization, and training for public sector applications, ensuring compliance with government policies and regulations.
Job Requirements:
Top Skills & Years of Experience:
o 3-5 years of experience in Salesforce implementation, particularly in government or public sector settings.
o Experience with Salesforce Public Sector Solutions, Government Cloud, or similar CRM tools in a government environment is highly desirable.
o Proven experience in system integration, data migration, and customization within Salesforce.
o Proficiency in Salesforce Lightning, Apex, Visualforce, and third-party integrations.
o Strong understanding of public sector operations, workflows, and project management tools like Jira.
o Familiarity with SQL, data mapping, and reporting tools like PowerBI.
Desired Certifications:
o At least one of the following certifications: Salesforce Administrator, Salesforce Certified Implementation Expert, or other relevant Salesforce certifications.
Nice to Have Skills:
- Experience working in or with county government entities.
- Knowledge of Agile project management methodologies.
- Experience implementing Salesforce for case management, service requests, and community engagement solutions.
Internal Information:
2 bid limit, 1 opening.
The bidding close date is October 31, 2024
Interview process: MS Teams with the camera on
Preference will be given to those located in the Milwaukee Metro Area.
The work schedule is 100% remote within the United States
WI residence is not required.