Director Human Resources Operations

Job Overview

The Benefit and Payroll Manager will oversee and manage payroll and employee benefit programs, ensuring accurate and timely processing of payroll, compliance with federal and state regulations, and effective administration of employee benefit plans. Additionally, this role involves supporting HR functions such as employee relations, policy administration, onboarding, and HR reporting. The ideal candidate is detail-oriented, has strong organizational skills, and can handle confidential information with discretion.

Compensation: $90-115k + bonus. This is an in-office role Monday-Friday role.

Key Responsibilities

Payroll Management

• Administer Payroll: Oversee the preparation and processing of bi-weekly payroll for all employees. Review and ensure accurate timekeeping, payroll data, and deductions.
• Compliance: Ensure payroll complies with all federal, state, and local tax regulations. Manage tax filings and handle tax issues as needed.
• Audit and Reconciliation: Conduct regular audits of payroll and benefits data for accuracy. Reconcile payroll discrepancies and manage wage garnishments and levies.
• System Management: Manage payroll software, coordinate with IT on system updates, and troubleshoot payroll system issues.

Benefits Administration

• Benefits Enrollment: Manage open enrollment periods and ensure employees understand and select the appropriate benefit options.
• Plan Management: Coordinate health insurance, retirement, and other employee benefits. Liaise with vendors, ensuring effective administration of benefit programs.
• Compliance: Stay updated on applicable regulations (e.g., ACA, FMLA) and ensure benefits programs comply with laws.
• Employee Support: Assist employees with benefit inquiries, claims, and processes. Educate staff on available benefits and manage enrollment or status changes.

HR Support

• Employee Relations: Provide guidance on employee relations, assist in conflict resolution, and promote a positive work environment.
• Onboarding and Offboarding: Support onboarding processes, including new employee orientation and initial benefits enrollment. Conduct exit interviews and manage final payroll.
• Policy Administration: Assist in implementing and updating HR policies and procedures. Ensure employee handbooks are current and reflect relevant labor laws.
• HR Reporting: Generate regular and ad hoc reports for payroll, benefits, and headcount. Support workforce planning and budgeting.

Additional Functions

• Process Improvement: Identify areas for payroll and benefits process improvements, aiming for increased efficiency and accuracy.
• Cross-Department Collaboration: Work with HR, finance, and other departments to ensure smooth payroll and benefits processes.
• Training and Development: Train managers and employees on timekeeping, benefits enrollment, and payroll processes as needed.

Qualifications

• Education: Bachelor’s degree in HR, Finance, Business Administration, or a related field.
• Experience: 5+ years in payroll management and benefits administration, preferably with HR experience.
• Certifications: Certified Payroll Professional (CPP) or SHRM certification preferred.
• Skills: Proficiency in payroll software (e.g., ADP, Paylocity) and HRIS systems. Strong Excel and data analysis skills.
• Other Requirements: Excellent communication, problem-solving, and organizational skills. Familiarity with relevant labor laws and payroll regulations.

Key Competencies

• Attention to Detail: Ensures accuracy in payroll and benefits processing.
• Confidentiality: Maintains the utmost discretion in handling sensitive employee information.
• Problem-Solving: Able to troubleshoot payroll issues and resolve employee benefits concerns effectively.
• Communication Skills: Communicates clearly with employees, vendors, and management.
• Analytical Thinking: Uses data to make informed decisions and improve HR processes.