Contract Technical Officer Representative Navy
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MINDBANK JOB OPENING
NOTE FOR THIS JOB YOU MUST HAVE EXPERIENCE WITH DOING HELP DESK OR SYSTEM SUPPORT FOR THE NAVY AND AN ACTVE SECRET CLEARANCE.
Job ID:15783JAC
Job Title: Contract Technical Representative Help Desk Specialist
Clearance: Secret Clearance must be Active
Contact:
Level: Mid-Level
Location: Pentagon, Arlington, VA
Pay: $ 70,000 90,000.00 plus benefits, PTO 10, Holiday Pay 11, 401K, Life/ST/LT Disability
Parking: Across the Street or Metro accessible
Hours: 40 per week Monday Friday standard business hours
Contract Technical Representative (ACTR) Help Desk Specialist Responsibilities:
- Provide IT support.
- Monitoring, reviewing, interpreting, evaluating and reporting on technical aspects.
- Provide the interface between technical aspects of NMCI and the operational requirements of the command.
- Assists customers with ordering, analysis, evaluation and preparation of recommendations for improvements, optimization, developments and/or maintenance.
- Operates as the liaison between the technical development team and multiple business units across the client organization.
- Functions as a liaison with higher level Command Contract Technical Representatives (CTRs) on NMCI-related issues.
- Develops, interprets, plans, and applies policy, process, procedure, and strategy in the delivery of multi-discipline IT services required to achieve data and system integration/interoperability supporting.
- Maintains current knowledge of client systems and subsequent upgrades or changes.
- Provides technical support for program personnel in various locations who have NMCI assets and peripherals.
- Provides government approved brief on security responsibilities to Staff.
- Determines and orders NGEN/NMCI service requirements for new personnel.
- Transfers existing or creates new NGEN/NMCI user accounts, ensures user System Authorization Access Request-Navy (SAAR-N) forms are completed and routed to the Command Information Assurance Manager (IAM).
Contract Technical Representative (ACTR) Help Desk Specialist Qualifications:
- Must have 5 years of experience in Information Technology field.
- Must have experience being a Contract Technical Office or Assistant Contract Technical Officer.
- Must have experience with the Navy or Marine Corp NMCI system and assets.
- Demonstrate the ability to communicate orally and in writing and must have a positive customer service attitude.
- Experience working with the NMCI/CoSC/NGEN/NGEN-R contracts ordering, and tracking system is a plus.
Why should you work for MINDBANK?
MINDBANK has been providing business solutions to Fortune 1000 companies and government agencies since 1986. We provide IT Services Supplemental Staffing, Specialized/On-Demand Recruiting, Supplemental Human Resources Services, Vendor Management Solutions, and Outplacement Services.
Our nationwide presence offers consultants many interesting assignments locally and around the country. As a MINDBANK consultant, you have choices. You advise us for which companies you are most interested in working. We never submit your resume to any company without your prior permission. You determine if you want a full-time or a part-time position, or if you would like to take time off between assignments. We want our relationship with you to last; therefore, we listen carefully to your preferences and work hard to match you with the perfect opportunity.
We also offer:
- Competitive Compensation
- Medical, Dental and Vision coverage
- 401K Plan
- Education Reimbursement
- Employment Options
- Market Strength Quality Reputation
Our Commitment to our employees and clients:
MINDBANK Consulting is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, age, sexual orientation, status as a protected veteran, among other things, or status as a qualified individual with a disability.
