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Global Product Support Engineer
Salary undisclosed
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Job Description
Job Description
Benefits:
Qualifications:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Qualifications:
- Bachelor or Master degree in Engineering or Computer Science.
- 3 to 8 years + Product Support Engineer Experience
- Field Engineer in Machinery or Semiconductors experience
- Repair, debug complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems experience
- Technical support for field engineers, technicians, and product support personnel
- Diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment experience
- Provides technical support to field engineers, technicians, and product support personnel
- Responds to situations where first-line product support has failed Reports design, reliability and maintenance problems or bugs to design engineering/software engineering
- Customer installation and training involvement
- Provides support to customer/users where the product is highly technical or sophisticated in nature
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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