Website Support Specialist

Job Description

Do you love working with people and making an impact online? Can you turn a basic website into something extraordinary with just a few clicks? If you're passionate about helping small businesses thrive and creating standout digital experiences, PhotoBiz/Zibster might be the place for you!

Who We Are:

At PhotoBiz and Zibster, we create high-quality, customizable websites for photographers and small business owners. But our true superpower? It’s our Passionate Support. We take pride in guiding clients to success, and that’s where you come in!

This position is on-site (no remote work), giving you a chance to be part of a dynamic, collaborative team environment.

What You’ll Do as a Website Support Specialist:

• Design and build beautiful, high-performing websites that help clients stand out.
• Collaborate with clients via phone, email, and live chat to empower them to manage their digital presence effectively.
• Be our Brand Ambassador, fostering positive relationships with clients and representing the PhotoBiz and Zibster brands.
• Problem-solve technical issues, providing support for website management, domain setups, webmail, and more.
• Help clients grow by offering expert advice on SEO, email marketing, eCommerce, form set-ups, and lead generation.
• Share your design skills to provide clients with insights on website aesthetics and functionality to make their sites pop.
  
  

Why You'll Love Working Here:

• Be part of something bigger: Help small businesses succeed and grow their online presence.
• Work with a supportive team: We collaborate in-house, learning from each other and celebrating wins together.
• Continuous learning: You’ll get hands-on experience with a variety of tools and digital platforms, with plenty of opportunities to grow your skills.
• Great Benefits: We offer very competitive benefit packages.
  
  

If you're ready to start changing the digital world, one website at a time, we want to hear from you!

Requirements:

• Bachelor's degree in Web/Graphic Design, Communication, Marketing, Business, Information Technology, or similar programs.
• Excellent customer service presence with strong written and verbal communication skills.
• Some marketing, design, or sales experience in a fast-paced environment.
• Knowledge of internet applications, social networks, browsers, and technologies.
  
  

Company Description

We’re always on the lookout for creative minds and fresh talent to join the PhotoBiz squad! By bringing together a diverse crew of passionate creators, we’ve built a culture that’s all about fun, energy, and doing amazing work. At PhotoBiz, you’re more than just your job—you’re part of a team of photographers, designers, developers, marketers, and artists who bring their talents to life both in and outside of work.

We believe in growing your career and creativity while celebrating what makes you unique. Plus, we’ve got a competitive pay package that rewards results. Ready to make an impact? Let’s do this!

We’re always on the lookout for creative minds and fresh talent to join the PhotoBiz squad! By bringing together a diverse crew of passionate creators, we’ve built a culture that’s all about fun, energy, and doing amazing work. At PhotoBiz, you’re more than just your job—you’re part of a team of photographers, designers, developers, marketers, and artists who bring their talents to life both in and outside of work. We believe in growing your career and creativity while celebrating what makes you unique. Plus, we’ve got a competitive pay package that rewards results. Ready to make an impact? Let’s do this!