EDI & Ecommerce Coordinator

FreshEdge is built on a united infrastructure of fresh food distributors collectively working to provide an unmatched assortment and service level across contiguous geographies via multiple locations and refrigerated facilities. We look forward to adding to our team and continuing our growth.

Essential Functions:

• Provide support to all EDI production processes and analyze, develop, and modify all maps for trading partners.
• Monitor and document all EDI requests and track all applications through company ticketing system.
• Monitor all EDI file processing and troubleshoot and test processes to resolve all transaction file issues.
• Ensure regular audits and deliver a bug free environment on all Ecommerce sites and apps in collaboration with the ERP vendor software developers.
• Identify, propose, and implement necessary overhauls of company eCommerce functions, policies, and procedures to automate any manual processes possible, reduce cost, and increase efficiency while maintaining GS1 standards.
• Compile data from disparate sources, leveraging both qualitative and quantitative, to build holistic views of eCommerce program: including user experience, efficiencies metrics and key performance indicators.
• Serve as the primary administrator for change management, configuration, and security of company EDI integrations and technical Ecommerce maintenance.
• Procure, manage, coordinate, and consolidate vendor contracts, renewals, and relationships with the EDI/Ecommerce vendors.
• Travel between company sites for end-user support and roll-out of IT initiatives relating to the EDI/Ecommerce platforms.

Competencies, Education, and Experience:

• Related associate s, bachelor s degree or master s degree preferred (E- commerce, E-business, MIS)
• At least one year of industry experience working with EDI or business systems analysis
• Advanced knowledge of Microsoft applications (Office 365, Word, Excel, Visio, Teams, PowerPoint)
• Experience managing documentation, guidance, and metrics on the practice of project management and execution
• Experience standardizing operating procedures through the execution of project tasks
• Experience managing Enterprise resource planning (ERP) systems
• Experience working with leveraging integrations through traditional EDI services, FTP services, and APIs
  • Message format EDI X12, EDIFACT, cXML, xCBL
  • Data Transport Protocols HTTP, FTP, SFTP, VAN, AS2
  • eCatalog, Punch-Out/Hosted Catalog, Ariba/SAP, Zephyr
  • System-to-System API integration development
• Experience working with Ecommerce platforms to establish connections and maintain GS1 standards
• Incident management experience managing trading partner expectations for incidents including business expectations and communication maintaining Service-Level Agreement (SLA) compliance

Compensation:

• $70,000 - $85,000/Year

Work Schedule:

• Monday Friday
• 9:00am 5:00pm

Physical Demands:

• Bending and lifting up to 40 pounds
• The ability to repetitively move on and off equipment
• Work in cold and wet cooler conditions for extended periods of time
• Stand or sit for long periods of time
• Travel as needed between FreshEdge companies

Benefits:

• Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life)
• Paid Time Off
• Holidays
• 401(k) with Company Match
• Weekly Paid
• Career Advancement Opportunities

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.