IT Program Manager (FSM/EAM Implementation)

IT Program Manager (FSM/EAM Implementation)

Location: Irvine, CA
Work Type: Full-time
Department: Information Technology

Our Executive Search team is representing a highly regarded client seeking a skilled IT Program Manager to lead the implementation and integration of Field Service Management (FSM) and Enterprise Asset Management (EAM) solutions. This role will oversee a critical transformation program supporting a vertically integrated business, with a focus on delivering quality and operational excellence.

The ideal candidate will bring extensive experience in FSM/EAM platforms such as Maximo, ServiceNow, or Oracle EAM, along with technical expertise and strong leadership abilities. This position is based 100% on-site at the company s Irvine, CA office.

General Responsibilities:

• Develop and maintain a comprehensive field service program strategy, including roadmap planning, requirement gathering, and solution design aligned with overall business objectives and IT strategies.
• Lead cross-functional teams through the implementation of FSM and EAM platforms, managing configurations, customizations, and third-party integrations to maintain system integrity and scalability.
• Oversee the program s budget, timelines, and resource allocation, ensuring maximum ROI.
• Collaborate with stakeholders, including maintenance and field IT leadership, to understand business needs and translate them into actionable technical requirements.
• Facilitate change management processes, drive user adoption, and coordinate end-user training and support.
• Monitor and report on KPIs and success metrics to ensure the program s performance meets expectations and delivers continuous improvement.
• Provide leadership and oversight to project managers, FSM administrators, and developers.

Work Schedule + Benefits:

• Position Type: Full-time, salaried, exempt
• Salary Range: $124,500 $165,000 (Dependent on experience and other job-related factors)
• Office Hours: Monday-Friday, 8:00 AM 5:00 PM
• Comprehensive Benefits Package:
  • Medical, Dental, and Vision coverage
  • Life Insurance, FSAs, and 401(k) / Profit Sharing
  • Adoption Assistance and Education Reimbursement
  • Supplemental Health Plans and Pet Insurance

Requirements:

• Bachelor s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum 10 years of experience leading FSM or EAM implementations (Maximo, ServiceNow, Oracle EAM), with a track record of successful project delivery.
• Certifications in ServiceNow, Maximo, or Oracle preferred.
• Expertise in FSM/EAM platform capabilities, configurations, and best practices.
• Strong project management skills with familiarity in Agile and Waterfall methodologies; PMP or CAPM certification preferred.
• Proven leadership ability to manage cross-functional teams and motivate stakeholders.
• Exceptional communication and stakeholder management skills, capable of translating complex technical concepts into business-friendly language.
• Solid understanding of enterprise business systems and integrated solution design principles.
• Strong analytical and problem-solving capabilities, focused on delivering effective, scalable solutions.

Pay Details: $124,000.00 to $165,000.00 per year

Search managed by: Aaron Reid

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance