- Lead and manage the engineering and security of telephony systems, with a primary focus on Avaya Communication Manager (CM), including CM10 (preferred).
- Oversee the administration of VoIP systems and CISCO network devices, including routers, switches, and Cisco Unified Communications Manager (CUCM).
- Ensure the secure and efficient operation of telephony and network systems, adhering to best practices and security protocols.
- Collaborate with cross-functional teams to design, implement, and maintain secure communication systems.
- Provide technical leadership in troubleshooting, securing, and optimizing telephony and networking systems.
- Ensure compliance with DoD and Navy cybersecurity standards and C4I requirements (preferred).
- Maintain detailed documentation of network and telephony configurations, security protocols, and incident reports.
- Provide regular updates to senior management on the status of telephony systems and security operations.
- Travel up to 25% for site visits, project management, and technical assessments as needed.
Qualifications
- Bachelor s Degree in a relevant field.
- Minimum of 10 years of professional experience in systems and network engineering, preferably in a telephony environment using Avaya.
- Extensive experience with Avaya Communication Manager (CM), with CM10 experience a significant plus.
- Strong knowledge of VoIP and CISCO networking, including experience with Cisco Unified Communications Manager (CUCM), routers, and switches.
- Navy C4I experience is a plus.
- Active SECRET clearance is required.
- Strong leadership, problem-solving, and communication skills.
