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Insurance Customer Service Representative

  • Full Time, onsite
  • Charla Brotherton Insurance Agency
  • On Site Hybrid, United States of America
Salary undisclosed

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Job Description

Job Description

Our agency is a boutique agency located in the up and coming River District. Minutes to downtown, culture district, and Naval Air Station Joint Reserve Base. As a customer service Representative, working with current customers providing them with excellent customer service will be your #1 focus. A strong background in social media and knowledge of available technology solutions is desired. Prior personal or commercial insurance experience will be a plus. This position is a support position to our personal and commercial sales team.

Our agency has achieved several awards including MDRT, Toppers Club(Multiple Years) and Championship (Multiple Years).

Base Salary from $35,000-$50,000 based on experience.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Career Growth Opportunities

Evenings Off


Responsibilities
  • Daily work flow will include:
  • Assist customers by phone, email, text and in person as needed
  • Service home and auto policies for existing clientele
  • Identifying cross sale opportunities and communicating those opportunities to the sale team
  • Contact existing clientele for policy reviews as needed
  • Prepare data as needed for commercial renewal business and new commercial leads

Requirements
  • Desire to work with our team to reach monthly goals
  • Passionate about helping customers with there insurance needs.
  • Proactive in problem solving
  • Pride in getting work done accurately and timely
  • Property and Casualty license (must be able to obtain) we will cover licensing cost
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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