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Sr. ServiceNow ITOM / Discovery Specialist

Salary undisclosed

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We are looking for a Sr. ServiceNow ITOM/Discovery Specialist with extensive experience in implementing ServiceNow Native Discovery and AWS Cloud Discovery. The ideal candidate will be certified in ServiceNow Discovery and possess a strong background in IT Operations Management (ITOM).

Key Responsibilities:

Implementation and Configuration:

Lead the implementation of ServiceNow Native Discovery and AWS Cloud Discovery.

Configure and customize discovery solutions to meet organizational needs.

Technical Expertise:

Develop and maintain technical documentation for discovery processes.

Troubleshoot and resolve issues related to ServiceNow Discovery.

Collaboration:

Work closely with IT teams to ensure accurate asset and configuration data.

Provide training and support to team members on discovery tools and processes.

Continuous Improvement:

Stay updated with the latest ServiceNow ITOM features and best practices.

Propose enhancements to improve discovery accuracy and efficiency.

Qualifications:

Experience:

Proven experience in implementing ServiceNow Native Discovery.

Experience with ServiceNow AWS Cloud Discovery.

Certifications:

Certified in ServiceNow Discovery.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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