Management Analyst

Job Title: Management Analyst
Location: Washington, D.C.

Company Overview:
The Michelle Martin Group (MMG) is a dynamic minority and woman-owned staffing and recruiting company committed to delivering top-tier talent in highly specialized fields. We are assisting our client in finding a Management Analyst to join their team in Washington, DC.

This is a HYBRID position.

Position Overview:
The Management Analyst will play a critical role in enhancing the operational efficiency and effectiveness of the agency by evaluating the processes, people, and technology for our clients operations. This position involves conducting organizational studies and evaluations, developing processes and procedures, conducting research, and providing recommendations to improve systems and workflows. The Management Analyst will also be responsible for conducting measurement studies and preparing operational and procedural manuals to support management in decision-making.

Key Responsibilities:

• Analyze organizational structures and workflows to identify inefficiencies and provide recommendations for improvement.
• Design and implement new processes and procedures to optimize performance.
• Collaborate with stakeholders to align processes with operational goals.
• Conduct research to simplify workflows and enhance operational efficiency while monitoring and updating processes as needed for ongoing improvement.
• Analyze data and trends to support management decision-making.
• Perform work measurement studies to evaluate productivity and identify cost savings.
• Establish metrics and key performance indicators (KPIs) to assess the effectiveness of strategic initiatives. Prepare and present reports on progress, performance, and outcomes to senior leadership and other stakeholders. Use performance data to inform strategic adjustments and continuous improvement efforts.
• Prepare user-friendly operations and procedures manuals.
• Train staff on new procedures and ensure consistent application.
• Work with cross-functional teams to gather information and address challenges.
• Facilitate meetings to present findings and implementation strategies.
• Act as a liaison between management and staff to ensure smooth process adoption.
  

Qualifications:

• Minimum of four years proven experience as a consultant or support contractor.
• Bachelor s degree in Business Administration, Management, Analytics, or related field. Master s degree preferred.
• Experience using Microsoft tools and applications, including Word, Excel, PowerPoint, SharePoint.
• Strong interpersonal skills and ability to work with and for our client understanding their needs.
• Excellent communication and presentation abilities.
• Be a U.S. citizen able to pass a background investigation by the client agency. DHS clearance with CBP/ICE or DoD Top-Secret preferred.
• Minimum two years experience analyzing data, presenting findings and interacting with senior level executives of a government or large commercial enterprise.
  

Why MMG?
Join MMG to work on cutting-edge projects within a collaborative environment that values diversity and innovation. We are committed to providing growth opportunities and fostering a culture where your expertise and leadership can shine.

The Michelle Martin Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.