IT Manager

The Dawes Arboretum is currently recruiting an IT Manager to join our Administration department. Reporting to our Director, Human Resources, the IT Manager is responsible for managing all The Arboretum s technical and telecommunications systems and serving as a liaison to outside IT contractors and suppliers.

If you are looking to bring your technical skills to a mission-driven organization, we want to hear from you!

Some of the specific responsibilities of this position include but are not limited to:

• Manage all areas of information technology, computer systems and telecommunications.
• Manage relationships and serve as a point of contact for software, hardware, network and IT service vendors.
• Evaluate, monitor and recommend new hardware, software and systems.
• Manage technology upgrades, considering factors such as initial investment, refresh cycles, five-year total cost of ownership (TCO) and return on investment (ROI) analysis.
• Conduct regular system and process audits.
• Develop, implement and maintain IT policies and procedures; regularly update to stay current with industry trends.
• Safeguard assets, information security, data, ERP system, network access and backup systems.
• Develop and document an IT Disaster Recovery (DR) Plan and contribute to the Business Continuity Plan needed.
• Provide technical leadership across teams and support the new staff onboarding process.
  

If the above speaks to you, please submit your cover letter and resume demonstrating the following:

• Associate degree in Computer Science or a related field; or an equivalent combination of education and experience.
• Five (5) years of experience working in an IT position; or an equivalent combination of education, training and experience.
• Experience with the administration and troubleshooting of operating systems, Microsoft Office, Microsoft Windows Operating Systems, Microsoft Exchange and complex TCP/IP networks.
• Strong project management and organizational skills with the ability to work under pressure, balance competing priorities, and consistently meet deadlines.
• Proven record of continuing education and demonstrated understanding of current IT industry trends.
• Exceptional written and verbal communication skills with the ability to interact professionally with staff, members, volunteers, visitors, groups, the public, and/or boards of trustees.
• Innovative self-starter and problem solver with a propensity towards action.
• Willingness and ability to serve in an on-call capacity for unexpected work emergencies.

Organizational Culture

At The Dawes Arboretum our staff members are dedicated team players, determined problem solvers, and resourceful stewards who are committed to an atmosphere of respectful, honest, and open communication. Our work environment is one of high energy, high activity, and mutual support. We provide opportunities for learning and professional development, and a gratifying work experience.

The annual compensation for this position is $70,000.00

The Dawes Arboretum is an Equal Opportunity Employer. Employment decisions at The Arboretum will be made without regard or consideration of an individual s race, color, religion, sex, pregnancy, national origin, age, disability, sexual orientation, gender identity or expression, disability, marital status, veteran or military status, genetic information, or any other protected status. The Dawes Arboretum values diversity and is committed to creating an inclusive environment.