Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

IT Technician II

Salary undisclosed

Apply on

Dice
Original
Simplified

Job Description

Job Description
Salary:

Beyond20 is seeking an experienced IT Technician supporting a DoD client. The program provides IT and AV support to a closed DoD network, including maintaining and operating the government IT and AV systems to ensure continuity of service and provide upgrades as required to ensure system integrity and compliance with DoD regulations and standards. Support will be provided to day-to-day users of the network and systems.

Beyond20 is seeking an IT Technician providing deskside and training room field support on IT and Audio Visual (AV) services and personnel. A successful individual will have a strong customer service mindset and proven experience leading a team, and will be expected to exercise discretion and independent judgment with respect to matters of significance.

The IT Technician will be responsible for troubleshooting and resolving technical trouble calls reported to the help desk, documenting steps and resolutions in the tickets, and performing regular maintenance on classroom technology and AV equipment.

Responsibilities:

  • Perform computer maintenance, administration, and repair
  • Perform peripheral equipment maintenance, administration, and repair including projectors, touch panels, AV racks, and cameras.
  • Responds and resolves tickets within contractual SLAs.
  • Documents ticket work logs and resolutions in the Army Service Desk system
  • Provides excellent customer service and communicates effectively to customers
  • Take appropriate corrective actions to exchange or replace components with Government provided replacement parts.

Qualifications:

  • High School Diploma or equivalent
  • 2 years of experience
  • Prior experience supporting Army or DoD a plus
  • Experience with Service Desk and IT systems like Remedy, ServiceNow, Jira, SharePoint, etc. is a plus
  • Must possess strong written and verbal communication skills

Certification Requirements:

  • Security+ certification for Information Assurance Technical Level II (IAT-II) or higher
  • Microsoft 365 Certified Modern Desktop Administrator Associate (MDAA), based on having passed the MD-100 and MD-101 exams
  • Preference will be given to qualified applicants who already hold a valid Security+ and MDAA certification, but all candidates are encouraged to apply
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Similar Jobs