Restaurant Regional Manager

Job Summary

The Regional Franchisee Manager will work under supervision of the Director of Franchisee Operations to oversee the day-to-day activities of the company, ensuring that Franchiseeoperations are managed and performing efficiently and effectively up to company standard.

Compensation

Supervisory Responsibilities:

• Participates in the hiring and training of departmental managers.
• Organizes and oversees the work and schedules of departmental managers.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.
  
  

Primary Duties/Responsibilities

• Attend sales meetings and report sales and ordering.
• Conduct and documents store visit.
• Enforce Yummi Sushi operations standard (RCAC and BCAC).
• Assist store recruiting, new opening, and existing transferring.
• Develops strong working relationships with the store managers and Franchisee.
• Visits stores regularly to inspect stores operations.
• Monitoring sales flow and working to always increase sales.
• Operated Sushi bar until managed by Franchisee.
• Recruit local chef and franchisee.
• Supervise assigned region local chef and Supervisor.
• Main contact person for assigned region.
• Will report directly to the Director of Franchisee Operations.
• Executing Brand Compliance Audit Checklist.
• Executing Regulatory Compliance Audit Check list.
• Increase sales.
• Make sure franchisee orders 20% (it is controllable- No bonus or promotion if the numbers are not achieved).
• Understand steritech and coach franchisees on steritech audit.
• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Reviews, analyzes, and evaluates business procedures.
• Implements policies and procedures that will improve day-to-day operations.
• Ensures work environments are adequate and safe.
• Improves customer service and satisfaction through policy and procedural changes.
• Overseeing the whole operations of assigned region.
• Write weekly reports of assigned regions
• Projects a positive image of the organization to employees, customers, industry, and community.
• To cover and coordinate Sushi Chef replacements and proactively planning contingencies to cover operations.
  
  

Secondary Duties/Responsibilities (Qualifiers for Bonus + Promotions):

Qualifications

• Criteria 1, 2, 3 and 4
• (Criteria # 4) – must be working toward mastering criteria #4 (Leadership Skills)
• Technical Skills (Criteria 1)
• Sushi Chef – able to handle at least $ 2500 weekly sales.
• Understanding of all Yummi sushi products
• Sushi Menu – including ingredients in each item
  
  

ii. How to present – presentation

iii. Assortments – what kinds of assortments are expected of in the case

iv. What make YS products different from other competitors?

• If necessary, you must open the store by yourself and make Sushi for extended periods of time (Non-negotiable)
• Have proven ability to control inventory
• Regulatory/Food Safety & Brand Knowledge (Criteria 2)
• General Regulatory/Food Safety knowledge
• Yummi Sushi products food safety in details (SOPs)
• Regulatory/Food Safety Checklist Auditing
• Brand Checklist Auditing
• Food Safety Manager certificate
• Giving Training – The ability to train others
• Have strong knowledge of logs, permits, license and YS binder
• Problem solving skills (Criteria 3)- Must be working toward problem solving skills
• Franchisee (contractors)
• Super Market Merchandizer (Clients)
• Need to manage Local Chef or Corporate Chef
• Must have ability to work well with a variety of personalities and under pressure
• Proven ability to manage and resolve critical operation’s issue on time.
• Leadership skills
• Administrative Task
• Product Launch Communication with assigned region
• Mentoring Regional Manager – 1 (1 or 2 Manager in Training)
• Interpersonal skills
• Personal Leadership Improvement
• Proven Skills to handle multiple projects
• Proven ability to work well with team members
• Proficiency in Microsoft office (Word, and Excel)
• Valuable additional skills
• Accepting challenging tasks more than his/her responsibilities
• Resourceful / not afraid to learn
• Strategic Thinker / reader
• Efficient problem-solving skills
• Proficiency in Microsoft office (Word, Excel, and PowerPoint)
• Have good communication, oral, and written skills.
  
  

Operations

• Performs other duties as assigned.
  
  

Required Skills/Abilities

• Thorough understanding of practices, theories, and policies involved in business and finance.
• Superior verbal and written communication and interpersonal skills.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.
  
  

Education And Experience

• Bachelor’s degree in Business Administration preferred.
• Extensive and diversified background with at least 8 years of related experience.
  
  

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Ability to travel as needed.