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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
I

Service Desk Specialist I

Salary undisclosed

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Dice
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Simplified

Job Description

Job Description
Description:

Summary

Troubleshoots and evaluates user problems related to desktop and laptop computer systems.?Assists with computer hardware and software installations where appropriate.

Requirements:

Key Responsibilities

  • First-line Technical Support: Provide first-line support to bank staff and customers for IT and system-related issues, including software, hardware, network, and ATM problems.
  • Ticket Management: Record, track, and manage service desk requests using the bank's ticketing system to ensure timely resolution of incidents and service requests.
  • Problem Solving: Troubleshoot issues related to desktop computers, mobile devices, network connectivity, banking software, and applications. Escalate unresolved or more complex problems to second-line support or appropriate teams.
  • Systems Deployment: Deploy new computers and peripherals to replace obsolete equipment. Assist as needed in move requests for hardware.
  • Communication: Provide clear and concise instructions to end-users, ensuring they understand the steps being taken to resolve their issues. Field support requests via in-person, phone, email, and service desk platform.
  • Security Awareness: Ensure adherence to the bank s IT security policies, including managing access to systems, identifying potential security risks, and reporting breaches or suspicious activity.
  • Documentation: Maintain accurate records of all support activities, including technical issues, troubleshooting steps, and solutions provided. Update the knowledge base for common issues.
  • Customer Service: Deliver exceptional customer service to both internal staff and customers by addressing concerns promptly and professionally.

Qualifications

  • High school degree or equivalent required; Associate's Degree in Computer related area preferred. Preferred 2 years experience in electronics or IT.
  • Knowledge of Microsoft applications and operating systems
  • Knowledge of PC components and troubleshooting steps
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work well under pressure and manage multiple tasks efficiently.
  • A customer-first mindset with a focus on delivering timely and effective solutions.

Work Environment:

  • Opportunity to work in a dynamic, fast-paced environment with cutting-edge technologies.
  • On-going projects as assigned.
  • On-call for off hour support.
  • This job has no supervisory responsibilities.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

INB, N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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