Manager, Operational Excellence (OPEX)

FloWorks is a leading specialty distributor of critical flow control products and provider of tailored technical solutions for MRO-focused applications. The company serves customers across chemical, downstream refining & renewables, high purity & sanitary, and other industrial end markets. FloWorks product categories include valve & automation, corrosion resistant flow control, rotating equipment, flanges, filters & purifiers, and instrumentation. Privately held company headquartered in Houston, Texas.

If you have technical expertise in Salesforce coupled with a passion for unlocking value through enhanced data integrity, workflow automation and analytics, then read on!

We seek a Commercial Excellence Manager who will play a pivotal role in leading a data-driven transformation to promote the effectiveness of commercial operations across the organization. In this role, you will be responsible for successful adoption and continuous improvement of the SFDC platform, while deploying associated data governance processes and tools to sustain scalable growth of FloWorks.

The exciting things you will do in this role....

• Provision new SFDC users, manage licenses and deliver onboarding training
• Provide end-user support to resolve SFDC system issues
• Liaise with external partners on SFDC maintenance and deployment of new functionalities
• Contribute to shaping of long-term data and CRM strategic planning to align with future requirements and growth
• Develop and implement data governance policies, procedures, and standards
• Conduct data analysis and profiling to identify data quality issues
• Manage master data entities, hierarchies, and relationships
• Collaborate across business units on development of standardized reports and dashboards
• Other duties as assigned by the Strategic Growth Director in support of the business.

A must...

• Bachelor s degree in business administration, accounting, marketing, commerce, or a related field
• 5+ years of experience in developing and implementing sales strategies, analyzing sales data, and driving commercial excellence initiatives
• 3+ years of experience with Salesforce platform, including familiarity with SFDC Revenue Cloud
• High degree of comfort with Microsoft PowerBI or similar data analytics and visualization tools
• Excellent project management and organization skills
• Strong communication skills, with the ability to work effectively across departments
• Certified Sales professionals (CSP), Certified Sales and Marketing professional (CSMP), or other industry - specific credentials may be beneficial

The perks of working here....

• Tuition Reimbursement
• Competitive Pay + Bonus
• Medical, Dental, Life, and Supplemental Benefits
• 401(K) retirement plan + up to 4% company matching
• Employee Referral Program
• Volunteer Time Off

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. FloWorks is committed to fostering a culture where every individual is valued and empowered to contribute to a shared success.

FloWorks participates in the US Government s E-Verify program.