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IT MANAGER

  • Full Time, onsite
  • Andrews Sports Medicine and Orthopaedic Center
  • On Site, United States of America
Salary undisclosed

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Set up and support/maintenance for:

325+ computer workstations

- Computer hardware minor repairs

- Ordering new hardware for computer replacement and additions

- Managed two EMR servers

- Practice Management server with various integrations and interfaces.

- Configure anti-virus programs to secure networks from infection

- Keeper Password Security management

180+ I-pads

- Set up / Update

- MDM Security Server Software

Active Directory

- Create and; set up user permissions

- e-mail accounts

- group policies

- enhanced network security

- compliance with local security policies

Office 365 Exchange

- Add licenses

- Setup user accounts

- Add mailboxes

- Reset users passwords/Two-Factor Authentication

- Access to shared accounts (Doctors voicemail accounts and calendars)

VPN

- Manage VPN server by controlling user access

- Helping users setup their devices

- Reset users Two-Factor Authentication

Virtual 20+ servers inside VMware,

- Configure

- Maintain

- Liaison with outside IT for any major issues

- Hold regular meetings to understand updates and address needs

New Users

- Training

o Policies

o Software

o introduction to job responsibilities

o HIPAA compliance

- Building

Current Users

- 220+ users including doctors, nurses, and staff

- Training

o Review of existing Software

o New software

Phones

- Administrate RingCentral VOIP phone system

o Phone installation

o Phone support/maintenance

o User support for log-ins.

o Reporting

o Liaison with phone companies for major issues

o Hold regular meetings to understand updates and address needs

- Other phone entities

o Scheduling service

o After hours

o Phone bot services

Copiers

- Administrate copiers

- User account set up

- Address minor functional issues

- Liaison with the copier company for major issues

- Hold regular meetings to understand updates and address needs

Dictation Services

- Train staff on dictation processes

- Address minor functional issues

- Liaison with the dictation company for major issues

- Hold regular meetings to understand updates and address needs

- Stay updated on HIPAA compliance and HIPAA security protocols.

Maintain Networks

- Wide Area Network

- Local Area Network

- Provide first-layer support to seven separate offices

- Liaison with the dictation company for major issues

- Hold regular meetings to understand updates and address needs

- Ordering new hardware for computer replacement and additions

Monitor video surveillance

- Vetted companies

- First layer of review for problem situations

- Ordering new hardware for replacement and additions

Alarm system

- Maintain all satellite office's Alarm systems

- Removing and adding new users to the system

- Taking Alarm going off calls

Badge door access servers

- Create new users access

- Remove old users access

Qualities:

- Self-motivated

- Committed to staying up to date with all technology

- Attend external classes to educate yourself on software and HIPAA changes

- Can work with third parties and vendors to get tasks accomplished.

- Has the capability to learn new materials, implement, and train others well
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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