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Community Marketing Internship - Winter 2024/2025

Salary undisclosed

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Reports to: Community Associate

Hourly expectation: 20 hours per week minimum (PT) / 40 hours per week minimum (FT)

Location: Remote (Large University Attendance preferred)

Hourly Rate: $16 an hour

Mandatory Weekend & Evening Shifts Weekly

Responsibilities:

Community Support:

  • Support on the day-to-day engagement of Bubble's community channels. Be both proactive and reactive with the community, engaging across questions, comments, and support requests efficiently.
  • Maintain and clear community platform's ambassador submissions from pending applications, content submissions, document submissions, etc.
  • Maintain a unified brand voice across different insider social and chat channels and ensure responses are consistently conveying appropriate brand TOV.
  • Contribute ideas and suggestions for fostering community growth and enhancing customer satisfaction and community experience.

College Marketing support:

  • Maintain daily communications with Campus Leads and Campus Ambassadors through email, chat, social media and person-to-person interaction.
  • Be the voice of Bubble on your campus and drive recruitment and brand awareness through word of mouth marketing and hosting campus events.

Operational Support:

  • Provide essential administrative support to ensure the smooth operation of the community team and ambassador relationships; this will be varied but some examples could include sending packages, tracking packages, updating external communications, meeting notes, etc.

Send outs Management:

  • Coordinate and manage send outs, whether they are gratis or otherwise.
  • Ensure that send outs are processed efficiently and in compliance with company guidelines.

Social Media Engagement

  • Respond to community inquiries across all brand insider channels daily
  • Engage effectively and in a timely manner with brand ambassador posts across Facebook, Instagram and TikTok
  • Be responsible for downloading and tracking ambassador social media posts

Skills and Requirements:

  • Students in their Junior/Senior Year preferred
  • Must be comfortable working regular weekly evenings and weekends shifts to adhere to regular community activity
  • Previous internship experience required
  • Must be actively enrolled in a college or university in the United States
  • Highly organized and able manage multiple projects simultaneously
  • Knowledge of current trends in brand and community marketing
  • Excellent writing skills and experience drafting copy
  • Ability to multitask and prioritize work effectively
  • Self-starter and able to work independently
  • Communicate proactively and take initiative across all tasks and projects