QAD Administrator/Subject Matter Expert
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Job Description
LNK International, Inc. is one of the nation's largest manufacturers of solid and liquid dose, over the counter (OTC) pharmaceuticals. For over 40 years, we have built a reputation for delivering the highest quality products, outstanding service and product innovation.
What sets LNK apart? We believe it is our employees. There is a commitment to quality in every department at LNK. As a member of our IT department you will be working with dedicated professionals who support and interact with all areas of the company.
Our full time employees enjoy competitive benefits including:
- 401(k) with generous employer match
- Health Insurance
- Dental Insurance
- Paid holidays
- Paid vacation
Shift: Day Shift
The QAD Administrator is considered the Subject Matter Expert (SME) and reports to the Director of IT as a key member of the IT team providing in-depth knowledge and expertise in QAD solutions. Your initial responsibility will be to lead the upgrade implementation, configuration, and ongoing support of QAD ERP (Enterprise Resource Planning) systems. The ideal candidate will have a deep understanding of QAD modules and possess the ability to translate LNK business requirements into efficient and effective solutions.
Responsibilities:
- Implementation and configuration of QAD ERP modules, ensuring alignment with LNK business goals and objectives.
- Serve as the go-to person for all QAD-related inquiries, providing guidance, support, and troubleshooting assistance.
- Collaborate with cross-functional teams to gather and analyze business requirements and translate them into QAD solutions.
- Conduct training sessions for end-users to enhance their understanding and utilization of QAD ERP functionalities.
- Stay current with QAD updates, releases, and industry best practices to continuously improve system performance.
- Lead QAD system upgrades, patches, and enhancements to ensure the latest features and security measures are implemented.
- Work closely with stakeholders to identify opportunities for process improvement and optimization within QAD ERP.
- Provide expertise in QAD-related current and future integrations with other systems and applications.
- Learn and support other applications used throughout the LNK environment.
Qualifications:
- Bachelor's degree in Information Technology, Business, or a related field.
- In-depth knowledge of QAD modules, including but not limited to Finance, Manufacturing, Distribution, and Supply Chain.
- Financial background in a manufacturing environment preferred.
- Experience in configuring and customizing QAD solutions to meet specific business requirements.
- Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve complex issues.
- Excellent communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders.
- Familiarity with ERP best practices and a commitment to maintaining data integrity.
- Ability to work collaboratively in a team environment and adapt to changing project requirements
Work Environment:
- In person. There is no remote option for this role.
- Overtime may be required from time to time.
- Prolonged periods of sitting and computer work
The salary listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as permitted by law.
LNK provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.
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