Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
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Customer Service Engineer (Sales Engineer)

Salary undisclosed

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Dice
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Job Description

Job Description

We are currently interviewing Customer Service Engineer Candidates with hands-on experience in early-stage startups and a strong background in managing enterprise customer relationships. This role involves onboarding new customers, maintaining ongoing relationships, and representing the customer's voice.

Key Responsibilities:

  • Onboarding: Guide new customers through the initial setup and integration of our technical B2B software products.

  • Relationship Management: Maintain and nurture ongoing relationships with approximately 40 enterprise customers.

  • Voice of the Customer: Act as the advocate for customer needs and feedback within the company.

  • Check-ins and Reviews: Lead monthly check-ins and quarterly business reviews to ensure customer satisfaction and identify opportunities for improvement.

  • Process Development: Create and refine customer success processes from scratch (0->1) to enhance overall customer experience.

  • Customer Support: Serve as the first point of contact for customers, addressing issues and providing solutions as needed.

Must-Have Qualifications:

  • Customer-Facing Experience: Proven track record in a customer-facing role within companies that offer technical B2B software products.

  • Startup Experience: Hands-on experience in early-stage startups, from seed through Series C funding stages (<200 employees).

  • Enterprise Experience: Significant experience managing relationships with enterprise customers.

  • Stable Work History: Demonstrated stability with no more than one or two short tenures in the past five years.

  • Recognition: Experience at well-regarded or recognizable companies in the industry.

Strongly Preferred:

  • Technical Experience: Background or degree in a technical field.

  • Technical Degree: Relevant educational qualifications in a technical discipline.

What's great about this role?

  • Be a key player in a rapidly growing startup with a direct impact on customer success.

  • Opportunity to shape and develop customer success processes from the ground up.

  • Work closely with a passionate and innovative team in a supportive and collaborative environment.

If you are a driven professional with a blend of technical expertise and customer management experience, and you thrive in a startup environment, we'd love to hear from you!



Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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