Business Intelligence Developer

Position Description

The Data Architecture (DA) team at Harvard Medical School is dedicated to enhancing data-driven decision-making through the development of the Delphi data warehouse, which integrates Administrative and Education data from over 50 sources. As a vital member of this team, the Business Intelligence Developer will serve as a consultant for departments across the medical school, ensuring they are able to effectively leverage Delphi data for operational and reporting needs. This role is pivotal in providing insightful, actionable data visualizations and reports that facilitate data-informed decisions at all levels of the organization.

Core Duties:

Tableau Development

• Design, create, and maintain interactive Tableau dashboards for school-wide reporting.
• Collaborate with smaller departments without their own Tableau developers to deliver customized reporting solutions.
• Develop robust Tableau Data sources for larger departments, enabling their Tableau developers to create and manage their own dashboards effectively.

Business Analysis and Requirements Gathering

• Actively engage with stakeholders across the school, from administrative staff to senior leadership, to understand their data requirements and reporting needs.
• Gather and document detailed business requirements for reporting and dashboard solutions, translating them into actionable development plans.
• Collaborate with stakeholders to create tailored reporting and dashboard solutions that address specific business questions and objectives.

Data Analysis

• Conduct in-depth data analysis to identify trends, patterns, and insights that drive decision-making.
• Collaborate with internal teams and stakeholders to ensure data integrity and quality for all BI reporting and analytics.

Tableau Administration

• Administer and manage Tableau Servers, including cloud services and software, ensuring optimal performance, security, and accessibility for users.
• Monitor and troubleshoot Tableau Server issues, implementing updates and patches as necessary.

Mentorship and Training

• Mentor new Tableau users, providing training sessions and resources to enhance their proficiency in utilizing Tableau for data analysis and visualization.
• Foster a culture of data literacy within the organization by offering ongoing support and guidance.

Continuous Improvement

• Stay updated on the latest developments in business intelligence tools and technologies, integrating new practices and features into current workflows.
• Identify opportunities for process improvements and efficiencies within the existing BI infrastructure.

Basic Qualifications

• Minimum of five years' post-secondary education or relevant work experience

Additional Qualifications and Skills

• Experience in a stakeholder-facing Business Analyst role, with a strong focus on data visualization and reporting.
• Proficient in SQL and Tableau; Candidates may be asked to show a portfolio of previous dashboard and reporting projects.
• Strong analytical skills and ability to translate complex data into clear, actionable insights.
• Excellent communication skills, with the ability to work collaboratively across various levels of the organization.
• A proactive learner with a desire to expand skills by learning new technologies and best practices.
• Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor.

Additional Information

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

The Harvard Medical School is not able to provide visa sponsorship for this position.

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Work Format Details

This position is based in Boston, but the work may be done primarily remote. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.

Benefits

We invite you to visit Harvard's Total Rewards website ( ) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

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