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.NET Production Support Engineer

Salary undisclosed

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Candidate needs to be bilingual(Spanish language) and have over 10 years of development experience.

This role is 100% remote and needs to be present in USA.

Serve as Subject Matter Expert (SME) in one or more Media business processes, technology practices and translate business cases into detailed technical designs, provide estimates, conduct design, and code reviews, will act as a stream lead to guide team members to ensure seamless delivery

Co-ordinate with vendors and other teams involved in activities including process orientation, knowledge acquisition and knowledge transfer of existing or new process implementation

Modify existing Media Supply Chain Services applications software to customize and correct errors, allow them to integrate with downstream systems, or to improve their performance.

Responsible for Plan, Schedule and track development of enhancements using agile methodology

Develop and direct Media applications software testing and validation procedures, and refine standard operating procedures documentation

Responsible for operational and technical issues of Media Supply Chain Services applications software and integrations with downstream systems (Anvato Media Content Platform (MCP), Media Asset Management (MAM), Gracenote & MAM Checkmarks, etc.)

Perform diagnosis of functional interruptions, data, and system integrations

Coordinate Media business applications software installation and monitor functioning to ensure specifications are met.

Store, retrieve, and manipulate data for analysis of system capabilities and requirements.

Identify, plan and implement applications software/ process improvements and proactively find ways to bring more stability.

Serve as main driver of client relationship and project communication to stakeholders, participate in quality, productivity reviews including periodic status, metrics reporting to stakeholders

Supervise the work of programmers and support personnel.

.Net (c#), T-SQL, and PL-SQL coding advanced experience.

Excellent written and spoken communication skills

Customer service oriented thinking

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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