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Jobs or company...
I

Senior Telecommunications Engineer

  • Full Time, onsite
  • ISO New England
  • Hybrid3 Days Remote, United States of America
Salary undisclosed

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Dice
Original
Simplified

is the not-for-profit, independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England s ongoing transition to clean energy.

This role will focus on circuit provisioning, circuit inventory management, workflow processes, establishing strong relationships with Managed Service Providers (MSPs), and overseeing the day-to-day operations of the telecommunication channels that assist in grid operations. As a Senior Telecommunications Engineer, you will be responsible for designing, implementing, and maintaining robust telecommunications infrastructure, ensuring reliable and efficient communication systems for our organization.

What we offer you:

  • Hybrid work schedule with 2-3 days/week onsite
    • Flexibility to accommodate occasional in-person meetings with key stakeholders on typical remote workdays
  • Base salary plus performance bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, onsite Cafe with free coffee, flexible work hours, access to business networks & more, all in a stable and supportive work environment!

How you will make an Impact

  • Design and implement circuit-provisioning processes to ensure seamless connectivity and communication within the organization.
  • Collaborate with internal teams and external vendors to establish circuit requirements and coordinate installations.
  • Conduct thorough testing and troubleshooting to validate circuit functionality and performance.
  • Develop and maintain a comprehensive inventory of circuits, including detailed documentation of circuit types, capacities, locations, and associated hardware.
  • Regularly update the circuit inventory database, ensuring accurate and up-to-date information.
  • Monitor circuit utilization and recommend optimization strategies to improve efficiency and reduce costs
  • Assess existing workflow processes related to telecommunications operations and identify areas for improvement.
  • Streamline and optimize workflow processes to enhance productivity, reduce turnaround times, and increase overall operational efficiency.
  • Implement best practices and standardized procedures to ensure consistency across the organization.
  • Establish and foster strong relationships with Managed Service Providers (MSPs) to ensure smooth collaboration and effective service delivery.
  • Act as the main point of contact for MSPs, facilitating regular communication, addressing concerns, and resolving issues promptly.
  • Negotiate contracts and service level agreements (SLAs) with MSPs, ensuring compliance with organizational requirements.
  • Oversee the day-to-day operations of the telecommunications environment, including monitoring system performance, identifying and resolving issues, and ensuring uninterrupted service delivery.
  • Conduct regular audits and assessments to ensure compliance with industry standards, regulations, and security protocols.
  • Collaborate with cross-functional teams, such as network engineers, IT professionals, and utility operations, to support organizational objectives and meet business requirements.

What we are looking for

  • Bachelor s Degree in Electrical Engineering or Electrical Engineering Technology, closely related field, or equivalent years of professional experience
  • 10+ years experience in designing and maintaining telecommunication systems, preferably with an electric utility, to include hands-on experience supporting both voice and data
  • 3+ years experience providing day-to-day guidance to team members in either a direct supervisory or indirect coaching capacity
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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