Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Help Desk Technician

Salary undisclosed

Apply on

Dice
Original
Simplified

Hi,

I would like to share an excellent opening Contact Help Desk Technician do go through the details and kindly send me the updated resume.

Location : Onsite - Las Vegas
Type of Hire : Contract
Mode of interview : WebEx / Teams


Job Description :

What are the top 3 skills required for this role?

  1. 1+ year of IT Help Desk/CallCenter experience
  2. Intermediate to advanced proficiency with Microsoft Office products such as Word, Excel, Outlook and PowerPoint
  3. Excellent customer service skills along with communication skills, written and verbal

Job Description/ Responsibilities

All Help Desk technicians require excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work in a team environment.

In addition, the Help Desk technician should have a strong understanding of technology, including the various hardware, software and networking systems being supported.

Under minimal supervision, the IS Help Desk serves as the first point of contact for production services/support and is also an information resource for all IS services. The Helpdesk may interact with corporate Helpdesk or applications development teams to restore service and/or identify and correct core problems. If the Helpdesk is unable to resolve an issue they will assign a ticket to the next level support teams. The Helpdesk also serves as a backup for the Security administration team. Meet all Service Level Agreements.

Primary Responsibilities

  • Provide level 1 assistance and support for incoming queries and issues related to computer systems, software and hardware.
  • Log all support calls into the Help Desk Database to ensure calls are tracked, responded to, and closed in a timely manner.
  • Evaluates and prioritizes calls; refers unresolved calls to next level support teams.
  • Remotely accessing hardware or software for clients to make changes and fix problems. Simulates or recreates user problems to resolve operating difficulties.
  • Completes ServiceNow Service Requests and Secure requests accurately within specified Service Level Agreements.
  • Process client transfers and terminations to enable/disable access as required by departmental policy to ensure regulatory compliance

You ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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