Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Desktop Support

Salary undisclosed

Apply on

Dice
Original
Simplified

L&I- Product Specialist PS5 A5 SC1

Location: Philadelphia, PA, onsite

Short Description:

AM: Stacy Walker

L&I- Product Specialist PS5 A5 SC1

Complete Description:

This position is responsible for providing technical desktop support services in problem solving the operation of desktop hardware and software, maintaining network connectivity as well as local printing mechanisms, and installing, configuring, and testing workstation peripherals.
This position is responsible for managing and tracking all Change Management tickets associated with Desktop problems in order to meet the information technology resource needs for all employees located in the Philadelphia, and Norristown Office of Vocational Rehabilitation (OVR). The skill level of this position requires the ability to act independently, work in team environments and have a highly advanced proficiency and competence in a variety of IT platforms and technologies.
This position is responsible for serving as a technical expert for all Incident Management tickets associated Support within the EBR Department of State North Office building. Incident Management Support is responsible for resolution of any and all desktop hardware, software and peripherals connected to the Commonwealth network within the Philadelphia Office building and other surrounding OVR field offices.
There are two bureaus that make up OVR, Bureau Blindness Visual Services (BBVS) and Bureau of Vocational Rehabilitation Services (BVRS). This position serves as an expert in the following assistive technology software, JAWS, ZoomText, Dragon Naturally Speaking Duxbury, Kurzwell, and Fusion. Also responsible for resolving unique hardware such as braille printing, and A/V communications.

Essential Responsibilities


Technical expertise in incident and change management (ServiceNow)
Technical expertise in assistive technology software and hardware
Technical knowledge in workstation deployments and installation
Expert knowledge with MS products and troubleshooting skills
Performs hardware and software diagnostics
Performs physical installation of IT equipment
Excellent communication skills and assists customers to resolve issues
Assist remote IT support teams

Skills:

Skill

Required / Desired

Amount of Experience

Consultant's Experience

Experience in assistive technology hardware and software

Required

2

Years

Experience in desktop and user end support

Required

5

Years

Strong history of understanding in current and emerging technologies demonstrated through training, job experience, and/or industry activities

Required

Strong team player- collaborates well with others to solve problems and actively incorporates input from various sources

Required

Demonstrated customer focus, building strong customer relationships

Required

Challenge oriented- actively generates process improvements, supports and drives change, and confronts difficult circumstances in creative ways

Required

Can communicate in a clear manner through multiple mediums and effectively evaluate information as well as data to make decisions

Required
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Similar Jobs