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VIP Special Events Associate

Salary undisclosed

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About Us

We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together.

We were recognized as one of Glassdoor’s “Best Places to Work”.

Responsibilities

  • Serve as the primary administrative contact for all VIP Special Event-related items, ensuring all details are accurately managed and communicated.
  • Liaise with MGM teams to streamline the coordination of events occurring on property, facilitating clear communication and efficient execution.
  • Research and identify new opportunities and venues in markets where our sports betting services are active, enhancing our event offerings.
  • Assist in the identification and evaluation of potential new partners that align with our brand values, aiming to expand our network and scale operations more effectively.
  • Maintain and update the VIP Hospitality SharePoint site, ensuring all event-related information is current and accessible.
  • Assist in managing the VIP Hosting calendar, scheduling events, and coordinating with relevant stakeholders.
  • Reconcile all special event expenses for the VIP Sports and VIP Casino teams, ensuring accuracy and adherence to budgetary guidelines.
  • Proactively identify and address service failures, taking immediate corrective actions and notifying relevant stakeholders to resolve issues efficiently.
  • Ensure full compliance with company expectations, including policies, procedures, departmental goals, and overall business strategy.
  • Conduct all activities with the highest level of integrity and honesty, reflecting our commitment to ethical standards and professional conduct.

Essential Functions

  • Must be able to stand or sit and operate computers and other technological devices for extended periods of time
  • Flexibility to work shifts, including evenings and weekends

Qualifications

  • Excellent communication and interpersonal skills, with a customer-focused approach.
  • Experience in event coordination, vendor management, and budget reconciliation preferred.
  • Proficient in Microsoft Office Suite and experience with SharePoint or similar platforms.
  • Proven ability to manage multiple tasks and priorities in a fast-paced environment.
  • Knowledge of the gaming and hospitality industry

The hourly pay range for this position is $24 to $29. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance -based bonus plan.

Gaming Compliance & Licensing Requirements

As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.

In addition, candidates must comply with and support the company's responsible gambling policies, procedures and initiatives.

About Our Culture

Building BetMGM from the ground up takes effort, energy, and teamwork, but that’s what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars:

Believe in Your Game – Take your shot! There’s a freedom to explore ideas usually only start-ups are lucky enough to experience.

Backed by the Best - With our expertise—merged with that of our world-class investors—we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined.

Do What’s Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day.

Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry.

What We Offer

As a valued employee, we’re committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more!

Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus.

BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our company goals. So, we are committed to an inclusive culture for all and empowering our employees to thrive in meaningful careers. At BetMGM, we play to win, and we are “all in” together. If your experience looks a little different from what we’ve identified and you think you’ve got what it takes, we’d love to learn more about you.

If you need assistance or accommodation with your application due to a disability, you may contact us at [email protected].

This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.