Business Systems Analyst III

Overview

To coordinate and conduct complex system analyses feasibility studies and implementation studies of potential computer applications to determine the advisability and profitability of adapting complex electronic data processing techniques to Navy Federal functional areas under minimal supervision. To analyze business needs to develop and implement solutions that leverage systems and processes with a considerable degree if latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using advanced knowledge of the organization's technology infrastructure and specific software applications assist the business to implement strategic vision through technology. Considered a stakeholder/contributor on complex systems projects and project teams. To lead full lifecycle project implementation. To exercise advanced technical knowledge of all phases of applications systems analysis.

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Responsibilities

High Level Responsibilities

• Develop detailed understanding of Systems and serve as SME for all related Project Initiatives
• Evaluate operational efficiency and effectiveness
• Serve as the Product Owner and be responsible for defining product vision, manage product backlog, determine customer needs, oversee product progress, and facilitate product decisions
• Involved in cross-organizational task groups concerning new automated systems, products and/or services
• Serve as decision maker and partner with business and Information Technology teams to ensure alignment with Business Objectives and Priorities
• Represent the business unit in identifying, analyzing, and communicating system solutions
• Monitor performance of systems to ensure continued systems efficiency

Technical Expertise

• Ability to understand Application Architecture, Application Programming Interface (API) and perform data analysis
• Work closely with solution architects, developers, and data teams to ensure that the proposed solutions meet the business requirements
• Participate in the design of new systems or enhancements to existing systems, ensuring that they align with the functional specifications and business objectives
• Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensure alignment with established goals
• Interact with other Informational Technology staff, business units (end users) in problem resolution efforts
• Collaborate with key partners in development and delivery of solutions

Business Analysis

• Uses elicitation techniques to gather information at the right level of detail and scope to represent all stakeholders needs
• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards, and metrics/statistics
• Identify and document business requirements (e.g., needs, objectives, functions, features, input, and output)
• Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.
• Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
• Ensure preventative, detective, and corrective controls are properly identified and documented

Project Execution and Support

• Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
• Implement new/enhanced products, services and/or operational changes
• Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems
• Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production
• Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
• Develop test plans, test criteria, scenarios, and documentation; ensure acceptance of delivered solutions

Industry Knowledge

• Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes, and standards
• Research emerging technologies and recommend solutions that align with business goals

Perform other duties as assigned

Qualifications

• Five or more years of experience in performing as a Product Owner, Product Analyst or Business Analyst role
• Experience in leading large projects/initiatives which have business risk and impact
• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Advanced knowledge of data querying, reporting, forecasting, analysis, and operations research, including statistical methods and modeling
• Significant experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
• Significant experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
• Significant experience in SQL and VBA database languages
• Navy Federal products, services, programs, policies, and procedures
• Advanced research, analytical, and problem-solving skills
• Advanced organizational, planning and time management skills
• Advanced skill following, interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulations
• Advanced skill interpreting and synthesizing large amounts of information
• Advanced verbal and written communication skills
• Advanced word processing and spreadsheet software skills
• Advanced database and presentation software skills
• Advanced skill identifying and analyzing business requirements and recommending solutions
• Bachelor's Degree in a related field, or the equivalent combination of training, education, and experience

Desired Qualifications

• Prior experience in Application Development and interest to transition to a Product Owner/Analyst role
• Certified SAFe Product Owner
• Certified in Leading SAFe
• Other certifications relevant to Business and System Analysis
• Proficient in writing queries using SQL Server Management Studio

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602 | 9999 Willow Creek Road San Diego, CA 92131

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

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Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

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