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Technical Services Specialist

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Job Description
Job Title: Technical Services Specialist (Regional Office Support)
Duration: 3 months Contract / Right to Hire
Pay range $40 - 43/hr
Because this position has the option to go from contract to full-time, we can only accept candidates with the work authorization of a US Citizen or Green Card.

Job Description:
Join our team and help drive our insurance business transformation!
As a Technical Services Specialist I, you will play a crucial role in providing on-site technical support and maintenance for our regional offices. You will be responsible for ensuring the smooth operation of our technical infrastructure, resolving technical issues, and supporting various IT projects.

Key Responsibilities:
  • Technical Support:
    • Troubleshoot and resolve hardware, software, network, AV, and general system issues.
    • Provide on-site support for installations, maintenance, and upgrades.
    • Identify and implement solutions to improve technical support operations.
  • Project Management:
    • Support technical projects, including office relocations and infrastructure upgrades.
    • Collaborate with cross-functional teams to ensure project success.
  • Communication and Collaboration:
    • Communicate effectively with regional offices and central IT teams.
    • Provide regular updates on technical issues, project status, and improvement opportunities.
  • Continuous Improvement:
    • Stay up-to-date with the latest technology trends.
    • Identify opportunities for process improvement and automation.

Required Qualifications:
  • Bachelor's degree in Information Technology, Engineering, or a related field
  • 2+ years of experience in technical support or a related field
  • 2+ years of experience in IT infrastructure, networking, AV, or systems support

Preferred Qualifications:
  • Strong problem-solving and troubleshooting skills
  • Excellent communication and interpersonal skills
  • Project management certification (PMP) and IT certifications (CompTIA Network+, MCSE)
Keywords: tech services specialist, technical support, IT support, field engineer, network engineer, systems engineer, IT infrastructure, project management, problem-solving, troubleshooting, communication, collaboration, technical skills, IT certifications

24-13754 #LI-GTT #gttjobs #LI-Onsite
Company Description
Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.

There is always a new opportunity for success when you look through all of the open job opportunities on our website s career page. Just click on this link: https://bit.ly/gttcareers

Awards

SIA s Fastest Growing Staffing Firm: 2023 and 2015
SIA s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website s career page. Just click on this link: https://bit.ly/gttcareers \r\n \r\nAwards\r\n\r\nSIA s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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