Health Technical Program Management Associate Director

As the Health Technical Program Management Associate Director, you will be an Agile-experienced leader responsible for technology delivery activities requiring significant dependency management with other product teams and business partners. This role requires regular vendor/supplier and partner management and is a people leader who recruits, manages and develops a team of 6+ direct reports.

This role will be remote first. The person who fills this role must be within a commutable distance to the Best Buy Health office in Boston, MA.

What you'll do

• Lead complex, large scale technology delivery projects/programs requiring contributions from multiple Technology product teams, programs with critical timelines or business critical and strategic initiatives. Ensure teams are delivering against the plan and work with the teams to raise concerns and hold teams accountable for actions.

• Articulate program status, provide actionable updates, speak to current risks, provide risk aversion plans (capacity, skillset and tech gaps) and escalate to senior leadership where needed.

• Create and guide the creation of complex project/program plans using agile and hybrid methodologies

• Build and steward agile delivery capabilities and ensure that they are employed to deliver all products

• Create and cascade communications and weekly status reports to appropriate stakeholders, leadership and contributors.

• Drives domain execution efficiency and consistency within guidelines established by discipline communities of practice.
• Responsible for hiring, onboarding and assigning program/project managers based on team needs for a technology area.

Basic qualifications

• 6+ years project management experience required

• 6+ years agile or product delivery experience required

• 3+ years experience managing large, strategic technology initiatives required

• 1+ years direct people management, leading high performing and engaged teams required

• 2+ years experience working with senior executives required

• Formal project management, agile product management, scrum master or process improvement training (PMP, SAFe, SCRUM, CPPM, CSM, Lean Six Sigma, CSPO)

Preferred qualifications

• Bachelor's degree in IT, Computer Science, Engineering, Business, or related field. Course work in project management preferred
• Experience working in medical technology or medical device product development preferred
• 5+ years of technology project management or delivery management experience preferred
• 5+ years of people management and team leadership experience preferred
• Experience with change management, business analysis, or process analysis preferred
• Portfolio Management experience preferred
• Extensive experience with agile product and engineering practices preferred
• Live within a commutable distance to the Best Buy Health office in Boston, MA

What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

About us

Best Buy Health aims to enrich lives through technology and meaningful connections. We do that by focusing on consumer health products that help people live healthier lives, device-based emergency response services for the active aging population and virtual care offerings that help connect patients to physicians.

Best Buy Health is an Affirmative Action and Equal Opportunity Employer dedicated to creating an inclusive environment that values the diversity of our employees and does not discriminate against any employee or applicant. We are committed to equal employment opportunity for all applicants and employees, without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. Learn more about our Affirmative Action Policy Statement HERE.

Reasonable Accommodation

Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth and related conditions. If you need a reasonable accommodation in the application process - to access job postings, to apply for a job, for a job interview, for pre-employment testing or with the onboarding process - please contact Talent Acquisition at

To learn more about, view the "Know Your Rights" poster and Pay Transparency Nondiscrimination Provision HERE.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.