Mainframe Infrastructure Metrics Engineer - Remote (Canada)

Job Title: Mainframe Infrastructure Metrics Engineer

Location: Remote (Canada)

Responsibilities

• Observability, Monitoring & Tooling:
• Implement and maintain observability solutions to monitor mainframe performance metrics
• Collaborate in the development/modification of dashboards and alerts to track system health and performance.
• Ensure comprehensive visibility into Mainframe system operations and quickly identify issues.

Performance Monitoring and Analysis:

• Monitor mainframe performance metrics using various Tools such as RMF, SmartIS, iZPCA, MICs, and other internal tools.
• Analyze performance data to identify trends, bottlenecks, and potential issues.
• Develop and implement performance-tuning strategies to optimize system performance.

Data Analysis:

• Collect and analyze system performance data to generate reports and dashboards.
• Identify key performance indicators (KPIs) and develop metrics to track system performance.
• Summarize and present data findings, recommendations, and methodology to senior leadership, department leadership, and enterprise stakeholders (technical and non-technical stakeholders)

Collaboration and Communication:

• Work closely with cross-functional teams, including operations, development, and infrastructure teams.
• Provide technical support and guidance to team members and stakeholders.
• Participate in on-call rotations and provide timely responses to performance and observability issues.

Experience:

• Bachelor's degree in information systems, Mathematics, Finance, or another quantitative or related subject
• 10+ years of mainframe systems experience with proficiency in performance management for large, multi-processor, multi-LPAR, Parallel Sysplex environments utilizing z/OS
• Proven experience in mainframe performance monitoring, observability, capacity management, and data analysis.
• Proficiency in Cobol, Job Control Language (JCL), DB2, REXX programming
• Python and/or Java experience on the mainframe is a plus.
• Strong understanding of Batch Processing and Job Scheduling
• Experience with mainframe monitoring tools and performance tuning techniques.
• Experience working with large highly transactional datasets to draw insights and create organizational value.
• Advanced user of MS Excel (Charts, Pivot tables, Vlookups, PowerPivot) and PowerPoint

Qualifications:

• Strong analytical, problem-solving solving and strategic thinking skills including the ability to prioritize.
• Proficiency in data analysis and creation of dashboards and various visualizations that will provide actionable insights for operations, engineering, and management decision-making.
• Working knowledge of MS Office suite for management reporting using both PowerPoint and Excel analytical functions
• Comfortable taking information from disparate systems to bring data elements together for meaningful insights.
• Analyze and solve business problems at their root, stepping back to understand the broader context.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• IBM SCRT Reporting (plus)
• iZPCA Product experience (a huge plus)
• Exhibit good time management skills, independent thinking, and decision making capabilities
• High sense of urgency and ability to prioritize competing requirements in a fast-paced environment."

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