IT Systems Administrator

IT SYSTEMS ADMINISTRATOR

Dunham & Associates Investment Counsel, Inc. ("Dunham") is a thought leader in the financial services industry. The way we work is a direct reflection of our company culture; we believe in accountability, putting our clients first, and constantly striving for growth. Since 1985, Dunham has grown to become a multi-billion-dollar firm. We work with close to 1,400 Financial Advisors across all 50 states.

Dunham is an independently owned Registered Investment Adviser and Broker/Dealer. Member FINRA/SIPC, helping Financial Advisors and individual investors reach their long-term goals. The firm's focus is on providing disciplined wealth management solutions and related services.

Bring your drive and a great attitude to Dunham, and you will have the opportunity to grow with us professionally, personally, and financially. You will be part of a company that promotes from within, cares about your success, and rewards longevity.

As a Systems Administrator, you will be responsible for ensuring that all Dunham information systems are properly working from end-user setup and troubleshooting to data center administration and support. This is not a remote or hybrid opportunity, the position requires San Diego local residency and in-office work. We are not able to sponsor visas at this time.

Essential Functions:

• Configure, implement, monitor, and maintain the virtual environment, telecom, network, workstations, servers, various business applications, and generally all things IT.
• Provide help desk support including in-person, telephone, and email technical support for all locations and remote workers.
• Improve existing and/or implement new processes.
• Solve problems in resourceful ways, sometimes including but not limited to scripting your solution to include automation, engage with stakeholders for project resolution.
• Serve as an in-house expert on multimedia, streaming media, image development, graphics, and audio.
• Perform other job-related duties as assigned.

• Firm background in information technology, which should include computers (hardware and software), storage, server (hardware and software), business applications, networking, and telecommunications (VOIP).
• Knowledge of concepts such as LAN, WAN, MPLS, Internet, as well as current data and voice communications technologies, and infrastructure.
• Knowledge of Microsoft server features including Active Directory, DHCP, DNS, Group Policy Management as well as Exchange Server, SQL Server and IIS Server environments.
• Understanding of data center hardware and techniques, including virtualized servers, SANs, and backup and recovery methods.
• Must have a thorough knowledge of PC hardware and all standard Office 365 applications.
• Assist the CISO in various Cybersecurity projects.
• Excellent interpersonal, verbal, and written communications skills.
• Strong customer service orientation and the ability to work well within a team or solo if needed.
• Excellent time management and multi-tasking skills.
• Effective at taking tasks to completion.
• Must be able to work under intensive deadlines with frequent interruptions and complete highly detailed work on multiple, concurrent tasks.
• Must be available from time-to-time for after-hours or weekend work, as well as occasional travel to out-of-state branch office locations.

• Bachelor s degree in computer science or information systems major is preferred, however equivalent work experience will be assessed.
• Vendor or IT certifications preferred
• Knowledge of Cybersecurity preferred
• Knowledge of SQL preferred
• Knowledge of VoIP preferred
• Knowledge of O365 preferred
• Knowledge of Azure preferred
• Knowledge of PowerShell preferred
• Knowledge of Salesforce preferred
• Financial Services industry experience preferred

Salary commensurate with experience to include education and certifications:
$36 per hour / $75,000 annually to $50 per hour / $105,000 annually

Dunham offers a complete benefits package to full-time employees who regularly work more than 30 hours per week. Interns and temporary employees are not eligible for these benefits.

Health & Welfare

Medical, Dental & Vision (choices vary by state)
Life and AD&D Insurance (company paid)
Short-Term & Long-Term Disability (company paid)
Long-Term Care Insurance (company paid)
Flexible Spending Plans (Medical and Dependent Care)
Employee Assistance Plan (company paid)
Domestic Partner benefits
Aflac

Other Great Benefits!

401(k) Plan with generous company match
Employee Stock Purchase Plan
Paid Time Off (PTO) and Holiday benefits
Company-Sponsored Events

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