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Long Term Care Ombudsman Program-QC Analyst

Salary undisclosed

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Job Description

Job Description
FL-DEA-Long Term Care Ombudsman Program-Quality Control Analyst

Dress Code: Business

Work Environment: Professional Business Office

Candidate Responsibilities:
* Answering phones
* Typing
* Strong data entry
* Imputing data into RTC Data Base
* Working with Microsoft Office Suite (Excel, Word, Outlook, Adobe)
* Handling customer complaints

Experience Required:
* 1 year of professional office experience
* Strong data entry skills
* Attention to detail
* Proofreading/Grammar
* Strong typing skills
Skill
Required / Desired
Amount
of Experience
Ability to speak and understand English
Required
Strong verbal and written communication skills
Required
Attention to detail, proofreading
Required
Proper Grammar written and verbal
Required
Professional office experience
Required
1
Years
Strong data entry and typing skills
Required
1
Years
Experience responding to customer complaints
Required
1
Years
Knowledge of long-term care facilities
Highly desired
Experience using RTC data base
Highly desired
Bi-lingual (Spanish/English)
Highly desired
Experience working with the elder population
Highly desired
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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