AI Lab Operations Manager

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

The Microsoft AI Co-Innovation laboratories in Business Development provide a unique environment for partners and customers in artificial intelligence, global automation, robotics, to rapidly ideate and prototype their future technologies through rapid iterations of engagements, either onsite or virtually.

This AI Lab Operations Manager in the AI, Data and Emerging Technologies Business Development organization provides an opportunity to manage delivering corporate level governance for highly strategic growth opportunities with internal and external stakeholders, alliance formations, ecosystem development and help pioneer customer engagements with responsibility for the project management and the hands-on operations of the AI Co-Innovation laboratories.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Liberal Arts, Sciences, or related field AND 5+ years of professional work experience (e.g., investment banking, consulting, finance, corporate strategy, venture capital, legal, business development)
  
  • OR equivalent experience.
• Experience building partnerships and working across organizations

Additional or Preferred Qualifications

• Experience working with startups and/or entrepreneurs
• Some knowledge of Microsoft's platforms and processes, including product and partner strategies.

Business Development IC4 - The typical base pay range for this role across the U.S. is USD $103,800 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,700 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until November 19, 2024.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Responsibilities

• Partner Management and Governance: Collaborate with internal and external stakeholders to provide a balanced and positive experience to not only the stakeholders, but most importantly our customers and partners.
• Create an impactful pipeline of customers/partners by creating and hosting regular events, working with internal and external stakeholders, building and utilizing professional network.
• Suggest and create new lab programs or derivatives of existing programs for the Wisconsin lab and/or global labs to enhance customer experience.
• Gathering and analysing high level customer use cases, and create regular product and industry signals reports.
• Responsible for the efficient operation, coordinating and supervising of the activities, adhering to policies (including Microsoft's Responsible AI guidelines) and procedures established to ensure a smooth flow of activities and efficiencies.
• Develop and establish operating policies consistent with the labs broad policies and objectives and ensures their execution (included but are not limited to): standardizing reporting, defining consistent project/policy frameworks, dashboard publication and communications cascade, experience reporting processes, performance measures and adherence.
• Orchestrate lab events with internal and external teams, including 3 rd party vendors
• Gather relevant data, create and provide regular lab updates and reports to stakeholders.
• Industry Expertise: Develop industry expertise including competitive and market dynamics, product and technology trends.

Knowledge, Skills, and Abilities

• Collaboration: Work with cross-disciplinary teams to drive strategic customer/partner projects to a success through the lab program.
• Influence: Ability to influence and drive results in a complex technical and business environment, including various stakeholders across functions (such as engineering, business development, Microsoft for Startups, marketing, sales, services, finance and legal). Learn to additionally influence external stakeholders across corporate and partner organizations.
• Execution: Demonstrated track record of owning projects or programs from early concept design through tracking of key results. This includes defining objectives and coming up with new ways to scale impact over time.
• Agility: Ability to contribute consistently and positively in a high-paced, fast-changing, ambiguous, and sometimes unpredictable work environment.
• Customer Obsessed: Brings a customer and partner first mindset and knowledge of technology, start-ups, and corporate innovation to authentically engage senior executives and drive results.
• Key interpersonal traits: Motivation, creativity, adaptability, curiosity, continuous learner, resourcefulness, unquestionable ethics & integrity, exemplary organizational skills and high attention to detail.
• The ability to quickly and clearly understand and articulate new technologies and business value to others.
• Some business or technical experience with cloud computing, application development, and machine learning/AI principles.

Embody our Culture & Values

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