Document Controller

We are seeking a detail-oriented and organized Documentation Specialist to join our team. The candidate will be responsible for documentation and requirement-gathering work to help streamline our operational, administrative, and executive reports.

Key Responsibilities:

• Attend regular meetings with the team and other stakeholders to understand the various report requirements.
• Take detailed notes, make clear documentation of the processes, and articulate these requirements to the IT business partners to determine the most effective solutions.
• Work alongside the Vice President to understand the steps involved in producing monthly, quarterly, and yearly operational, administrative, and executive reports.
• Depending upon the need, document other workflows for team members.
• Develop a sound understanding of the department's central documentation and data application: WrapPortal.
• Assist the IT team in identifying areas of improvement in our manual processes and suggesting potential solutions.

Skills and Qualifications:

• Strong written and verbal communication skills
• Excellent note-taking and documentation abilities
• Previous experience in a similar role is preferred
• Strong problem-solving skills
• Able to work under pressure and meet deadlines
• Excellent interpersonal skills to work effectively with the IT team and senior executives
• Advanced knowledge of Microsoft Teams and other office software
• Comfortable with learning new technologies such as the WrapPortal