Prin Systems Administrator
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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Platform Installation Engineer (PIE)
Careers that Change Lives
We offer you an exciting remote Platform Implementation Engineer position within our Acute Care & Monitoring Division as a HealthCast Services subject matter expert for client projects delivering customized Windows based installations of our product portfolio to our customer base. This is a lead position in the areas of customer engagement with our suite of software applications. You will be responsible for managing IT calls and meetings as a subject matter expert as you delve into the details of system requirements and architectures and implementation processes as well as follow-up actions to ensure the successful deployment of our product offerings. This role is positioned as an opportunity to lead our HealthCast Services team specifically in the areas of remote application deployments, platform configuration and troubleshooting, typically on customer furnished virtualized Windows based servers.
A Day in the Life
The Acute Care & Monitoring Division develops products that are designed to collect patient information from around the hospital and ensure that caregivers can make the right decisions at the right time. We strive to improve patient outcomes by ensuring that when a problem emerges at the bedside, caregivers are aware of it and can respond quickly. We analyze and learn from patient data to find better ways to provide quality care for patients. Our products are deployed in care facilities across the globe and help to save and improve lives every day. A career at Medtronic is like no other. We're purposeful. We're committed. And we're driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.
This position is primarily responsible for high coordination with our project managers and with hospital IT resources as we work collectively to install our software products within their virtualized environments. This role requires the ability to handle multiple in-flight projects simultaneously, ensuring that we are consistent with our deployments and maintain our timelines. In depth knowledge of IT that spans many disciplines including Microsoft Windows Server, Microsoft SQL, Active Directory, Windows and Network Security, Firewalls and Load Balancers is a must. The position may require limited travel to customer sites to assist with new product installs, upgrades, or troubleshooting of existing installs.
Location: Remote
Travel: Up to 10%
Position Responsibilities:
Lead Platform Implementation efforts, including installation work for all AC&M product offerings
Lead customer IT calls in partnership with our project managers as a subject matter expert with our suite of medical device and software offerings
Effective communication both verbally and in written form
Develop a deep understanding of the installation process for HealthCast products with a keen eye on optimizing our deployment methodologies
Provide guidance to customers on how best to configure their environment for our products
Ensure installation work that meets highest quality and customer services standards
Create/maintain installation documentation
Provide "Level 2" technical support for all HealthCast products
Must be available for after-hours or weekend support if emergency customer situations occur
Provide technical input for our Sales Directors and Sales Engineers
Support Pre-Sales conversations with prospective customers as needed
Develop system architectures including current state and future state
Develop and deploy systems for configuration management for customer installations
Develop and deploy hardware and software tools that optimize field installations and configurations
Provide feedback to R&D on how to make products easier to deploy and support in the field
Flexibility to travel to customer locations with minimal notice when needed
Must Have: Minimum Requirements
Qualifications - External
Must Have: Minimum Requirements
Nice to Have
A problem solving mindset
Networking experience including Wi-Fi, Bluetooth, Routers, Switches and Wireless Access Points
Windows Based system administration experience (Server 2016-2022, Windows 10/11)
Security experience including and understanding of encryption protocols
Experience scripting
Healthcare IT experience either with a vendor in the marketplace or as a hospital employee
Documented history of interacting with customers and deploying equipment in a customer environment, with a strong preference for hospital experience
Experience with cloud environments, such as AWS or Azure
Experience with using Active Directory for authentication and authorization
Experience with virtualization technologies including VMWare and Azure
Experience with networking concepts and troubleshooting
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):138,000
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
At Medtronic, most positions are posted on our career site for 3-7 days.
A Day in the Life
Platform Installation Engineer (PIE)
Careers that Change Lives
We offer you an exciting remote Platform Implementation Engineer position within our Acute Care & Monitoring Division as a HealthCast Services subject matter expert for client projects delivering customized Windows based installations of our product portfolio to our customer base. This is a lead position in the areas of customer engagement with our suite of software applications. You will be responsible for managing IT calls and meetings as a subject matter expert as you delve into the details of system requirements and architectures and implementation processes as well as follow-up actions to ensure the successful deployment of our product offerings. This role is positioned as an opportunity to lead our HealthCast Services team specifically in the areas of remote application deployments, platform configuration and troubleshooting, typically on customer furnished virtualized Windows based servers.
A Day in the Life
The Acute Care & Monitoring Division develops products that are designed to collect patient information from around the hospital and ensure that caregivers can make the right decisions at the right time. We strive to improve patient outcomes by ensuring that when a problem emerges at the bedside, caregivers are aware of it and can respond quickly. We analyze and learn from patient data to find better ways to provide quality care for patients. Our products are deployed in care facilities across the globe and help to save and improve lives every day. A career at Medtronic is like no other. We're purposeful. We're committed. And we're driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.
This position is primarily responsible for high coordination with our project managers and with hospital IT resources as we work collectively to install our software products within their virtualized environments. This role requires the ability to handle multiple in-flight projects simultaneously, ensuring that we are consistent with our deployments and maintain our timelines. In depth knowledge of IT that spans many disciplines including Microsoft Windows Server, Microsoft SQL, Active Directory, Windows and Network Security, Firewalls and Load Balancers is a must. The position may require limited travel to customer sites to assist with new product installs, upgrades, or troubleshooting of existing installs.
Location: Remote
Travel: Up to 10%
Position Responsibilities:
Lead Platform Implementation efforts, including installation work for all AC&M product offerings
Lead customer IT calls in partnership with our project managers as a subject matter expert with our suite of medical device and software offerings
Effective communication both verbally and in written form
Develop a deep understanding of the installation process for HealthCast products with a keen eye on optimizing our deployment methodologies
Provide guidance to customers on how best to configure their environment for our products
Ensure installation work that meets highest quality and customer services standards
Create/maintain installation documentation
Provide "Level 2" technical support for all HealthCast products
Must be available for after-hours or weekend support if emergency customer situations occur
Provide technical input for our Sales Directors and Sales Engineers
Support Pre-Sales conversations with prospective customers as needed
Develop system architectures including current state and future state
Develop and deploy systems for configuration management for customer installations
Develop and deploy hardware and software tools that optimize field installations and configurations
Provide feedback to R&D on how to make products easier to deploy and support in the field
Flexibility to travel to customer locations with minimal notice when needed
Must Have: Minimum Requirements
- Must possess Bachelors degree in IT or Engineer Field
- 10+ years as an I/T professional in this role or related roles, with emphasis on Windows based systems as well as networking including wireless based technologies
Qualifications - External
Must Have: Minimum Requirements
- Bachelors degree required
- Minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience
Nice to Have
A problem solving mindset
Networking experience including Wi-Fi, Bluetooth, Routers, Switches and Wireless Access Points
Windows Based system administration experience (Server 2016-2022, Windows 10/11)
Security experience including and understanding of encryption protocols
Experience scripting
Healthcare IT experience either with a vendor in the marketplace or as a hospital employee
Documented history of interacting with customers and deploying equipment in a customer environment, with a strong preference for hospital experience
Experience with cloud environments, such as AWS or Azure
Experience with using Active Directory for authentication and authorization
Experience with virtualization technologies including VMWare and Azure
Experience with networking concepts and troubleshooting
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):138,000
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
At Medtronic, most positions are posted on our career site for 3-7 days.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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