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Remedy ITSM SME-Toronto, ON, Canada
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Hybrid project in Toronto, ON, Canada
Required experience:
Hands-on experience executing migrations of on-premise ITSM tools to SaaS
Proven ability to gather, consolidate, and document stakeholder requirements
Experience developing enterprise solutions, including application and platform architecture
Expert experience with Remedy ITSM and CMDB, 5+ years
Expert experience with Remedy ARS development, 5+ years
Expert experience with BMC DWP, DWP catalogue and Smart-IT, 3+ years
Experience adding customizations to Smart-IT
Experience with SmartRecorder and Chatbot , 3+ years
Experience with BMC Client Management , 1+ years: 5 points
Experience using BMC Dashboards: 10 points
Strong experience with BMC RKM,1+ years
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