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What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
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Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
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  2. Click. then Settings.
  3. Click Privacy and Security.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
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  4. Scroll down and click on JavaScript.
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  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Quality Assurance (QA) Lead

Salary undisclosed

Apply on

Linkedn
Original
Simplified
Reference #: ODID 75139_DOL NCC_Quality Assurance (QA) Lead

Contract is with Department of Labor

Subcontractor / MSA terms

Role Title Quality Assurance (QA) Lead Start Date for assignment 12/02/2024 End Date for assignment 12/31/2025 # of Resources Needed 1 Hours per Week 40 Job Description This work is Sold Unsold

Specialization: NA

Technical Skills: Skill Years/Level of Experience Quality Assurance (QA) P3 - Advanced CRM Applications P2 - Intermediate Microsoft 365 P3 - Advanced

P1 - Beginner (0-2 yrs experience)

P2 - Intermediate (3-5 yrs experience)

P3 - Advanced (7-10 yrs experience

P4 - Expert (10+ yrs experience)

Role Description

The Quality Assurance (QA) Lead is the primary point of contact for the Quality Assurance department. Additional tasks may be assigned as needed.

  • Manage, supervise, and support the Quality Assurance team members
  • Review and audit phone call and email evaluations and provide feedback to evaluators, including Operations Supervisors, Senior Customer Service Representatives (CSRs), and QAA staff.
  • Conduct weekly QA Staff Team Meetings.
  • Facilitate weekly QA internal and external Calibration Sessions.
  • Review, analyze, and provide feedback regarding information on quality reports, evaluations, and performance metrics.
  • Conduct continuous process improvement activities including identifying QA trends and lessons learned.
  • Create QA program support documents including Work instructions, Job Aids, and QA Standards and their definition.
  • Maintain a Standard Operating Procedure (SOP) for process improvement

Education Level Work Location On-site (Government / AFS Site): Washington, D.C.

On-site %: 0%

Off-site (Contractor Site): Remote Special Requirements Work Authorization:

US Citizens

Dual Citizens

US Persons (Green Card)

tc.)

Clearance Required

Public Trust

Secret

Top Secret

TS/SCI

None (Background check validation per MSA)

Other______________

NAICS Code and Size Standard for the Subcontract or Purchase Order is: 541512 Computer Systems Design Services ($34M)
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